Blue screen vista!!!

Discussion in 'Software' started by talent80, Jan 28, 2010.

  1. talent80

    talent80 Private E-2

    every hour or less i get a freeze up or a blue screen of death. I tried re-installing Vista but it still does it. As of now i downloaded all malaware clean and started to run the super Anti spyware. First time it froze up after 45 minutes and the last time it blue screened me and restarted the computer midway through this is what it gives me as the details when the cpu restarts. Any help on this issue or if i need to do the next step in the other malaware cleanup would be great.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 24
    BCP1: 001904AA
    BCP2: 99C3B798
    BCP3: 99C3B494
    BCP4: 81EF9010
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini012810-02.dmp
    C:\Users\el chingon\AppData\Local\Temp\WER-265732-0.sysdata.xml
    C:\Users\el chingon\AppData\Local\Temp\WER4E5D.tmp.version.txt

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    What Service Pack is your Vista and is it 32bit or 64bit?

    What is the full BSOD code?

    As well as giving us the full BSOD code do also follow this guide HERE on giving us the minidump in a readable format and attach as per this guide HERE the text file of the minidump.



    If you have done a re-install then, possible malware but not normally, possible is hardware or driver, so are all drivers installed? any yellow ! marks in device manager and if so what?

    Can you boot info Safe Mode (F8 at boot) and your PC works ok?

    Is the inside of your PC clean and free from dust and fluff? if laptop then are the vents free from dust and fluff as heat can cause BSOD shutdowns.
     
  3. talent80

    talent80 Private E-2

    how do i check what sp is installed? I know its fully updated from microsoft site it says i have no more updates as of now. It is a 32 bit. And where is the BSOD code? thanks for your help
     
  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    to check SP and latest is SP2, click Start and type winver in the Start Search box and hit enter.

    To get the full BSOD code follow this HERE then next time it happens write it down.


    But also run the guide I mentioned
     
  5. talent80

    talent80 Private E-2

    havent got a chance on the writing down the BSOD. I did find the logs and followed the steps to downloading the things you suggested and followed the BSOD link to stop auto restart. another thing that happens is while im on the internet or some other programs the screen will blink a couple of times and then a box comes up and says something like host process stopped and was closed. I have two partitions also one the regular C: drive and also a D:/RECOVERY one also. I do have SP2 installed. Today I was on the step of RootRepeal and ran it as I went off to work and when I came home it was done and it hadnt crashed or restarted so that was a good 8 hours. But when I've started messing with it this evening trying to get the BSOD to stop restarting it starting giving me a BSOD. but hopefully i'll get you a code soon.
     
  6. talent80

    talent80 Private E-2

    these are the only mini's I have recorded on there from the last couple of days
     

    Attached Files:

    Last edited: Jan 29, 2010
  7. talent80

    talent80 Private E-2

    ok finally i left it going all weekend no BSOD tonight i turn it on and I got one

    technical info:
    *** STOP: 0x0000008E, (0xc0000005, 0x8c77BF94, 0x99FE1A14, 0x00000000)

    *** modem.sys- Adress 8c77BF94 base at 8c776000, Date Stamp 4791913c


    didn't know if i needed to type complete message or not let me know
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds