Blue screen when using phone as hotspot

Discussion in 'Hardware' started by skylined45, Jan 30, 2013.

  1. skylined45

    skylined45 Private E-2

    This is the best I can deduce. I am moderately inept with computers, but not totally! tl;dr I am getting a blue screen error when I connect to my ATT wifi hotspot.

    Specs of all parties involved:
    Phone - HTC One X running Android 4.0.4 - ATT says no updated needed
    Laptop - Win7 Home Premium 64bit, Service pack 1. Dell XPS L702X - intel i7-2620 @2.7ghz. 8gb ram
    Wireless adapter - intel centrino wireless-n 6150

    A few weeks ago windows 7 auto-updated, and afterward I would lose internet connection intermittently. I am on a netgear wifi router, connected to a comcast modem. Windows said no drivers needed updating, so called comcast.

    Comcast told me the modem was bad and to exchange. Did this, no fix. Internet still went out frequently. Searched for fix, found another guy having the same problem, went to intel's website and let their auto scanner look at my drivers. Lo and behold I needed driver updates. Updated, swapped out a faulty coaxle, and have not had even a second of internet connectivity issue since - when using the netgear wifi router or hard-connected to modem.

    But, it seems to have created a new error. When I try to use my phone as a wifi hotspot, I connect and then immediately get a blue screen error. This is both annoying and concerning - I use my phone for wifi regularly while working and blah blah blah.

    ATT's website had one thread with a guy having the same problem, no solution. It suggested I debug the .dmp generated by the blue screen, and look on this forum for help.

    So, installed windbg, followed the steps listed at http://windows7themes.net/how-to-open-dmp-files-in-windows-7.html and here is what the thing spit out at me (that I can't decipher):


    So what the hell is wrong?! Thanks for any help!
     
  2. jconstan

    jconstan MajorGeek

    I suggest that we concentrate on the wired connection eliminating the wireless hardware in your machine and the wireless netgear router. Power off the modem and the PC. Wire your machine directly to the modem and then power up the modem wait 20 seconds and then power up the laptop.

    At the command prompt type "ipconfig /all" and post the results here.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds