Blue screen while playing assassins creed 2

Hello so I just started playing assassins creed 2 but i am on the first part boys will be boys and I keep randomly getting a blue screen then my system restarts. I have no idea why this is happening i've tried it a few times any ideas. Also how can I copy and paste the error from the blue screen is it saved somewhere?

 

Is this happening when playing any other games?

have you installed any new hardware recently? (like a new video card, or ram?)

As far as i know, you can't, but if you go into control panel> administration tools> event viewer (may go by a different name under other operating systems to windows xp), there may be some sort of log there.

Could you post a dxdiag file? (start> run> dxdiag -click save to text file, copy paste what it says there, most importantly from system information through sound devices)

 

Heya thanks for the reply. I have not installed any new hardware recently when i go into event viewer i am unsure if for example it would be under applications or system?

------------------
System Information
------------------
Time of this report: 3/9/2011, 00:40:00
Machine name:
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: RS482-SB400
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz
Memory: 1534MB RAM
Page File: 974MB used, 1943MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 240
Manufacturer: NVIDIA
Chip type: GeForce GT 240
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0CA3&SUBSYS_30011682&REV_A2
Display Memory: 1024.0 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor: HP vs17 flat panel monitor
Monitor Max Res: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0012.6099 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/16/2010 13:55:00, 6359552 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/16/2010 13:55:00, 9623680 bytes
Device Identifier: {D7B71E3E-4FE3-11CF-E162-0D1003C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0CA3
SubSys ID: 0x30011682
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1002&DEV_4370&SUBSYS_2A27103C&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/24/2008 09:40:22, 4122368 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: AK5370
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: usbaudio.sys
Driver Version: 5.01.2600.5512 (English)
Driver Attributes: Final Retail
Date and Size: 4/13/2008 23:15:14, 60032 bytes
Cap Flags: 0x41
Format Flags: 0x444

Description: Realtek AC97 Audio
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6300 (English)
Driver Attributes: Final Retail
Date and Size: 9/24/2008 09:40:22, 4122368 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Razer Gaming Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xBEEF, 0x0EED
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4374
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/14/2008 00:15:38, 59520 bytes
| Driver: usbd.sys, 8/4/2004 05:00:00, 4736 bytes

 

And have you had any issues with other applications? (particularly graphics intensive ones, like games?)

Sorry, i meant to mention where/what to look for
Look in application and system. Scroll down and look for yellow exclamation marks, and red crosses.

Also, when you are pasting large blocks of text, it makes them a little smaller if you use a code box.
(type [ code] at the start of the text and [ /code] at the end of the text, without the space, or select the text and click the hash button at the top of the reply options) [below title]

 

No issues with any other graphic intensive games i checked in system and applications only information no error or warnings.

 

tried to edit, but i took too long with what i was doing


I looked at your system specs, and at the required specs, and it doesn't look like you would have any problems.
I notice that the computer is made by asus. is it a laptop?
If so it'd be rather hard to try what i was going to suggest (using a different video card (followed by ram if the problem persisted)
You could try different ram though if you have any the same

Are you over clocking at all? or is everything running at the normal speeds?

try mem test first- http://www.memtest.org and see if there is anything wrong with the ram.
no good software comes to mind for testing video cards, beyond benchmarking, but i'm sure someone could suggest something

edit:

hmm..test the memory and post back.
are you running the latest version of the game by the way? (probably should be something to have asked earlier..)

 

ya i am running latest patch also for memtest do i not need a floppy drive?

 

good point..a lot of laptops don't have floppies these days.
I can't vouch for them, but it's on this site so it can't be that bad... to test your video card you could try

Video Card Stability Test - [2008-04-15 | Freeware | 3.21 Mb | Win All | 22129 | 4.37 ]
Video Card Stability Test, 3D benchmark and 3D screensaver.

and

Video Memory Stress Test - [2008-04-14 | Freeware | 643 Kb | Win All | 56534 | 4.69 ]
This utility allows to thoroughly test your video RAM for errors and faults. Video Memory Stress Test includes more than 40 tests, doesn't change your current video mode, has a lot of test options and a logging feature.

edit: the other memory test software hosted here is windows 9x =/
hold on i'll have another look, but i don't think there's anything else there, or that i've used. I'd not like to recommend anything from other sites i haven't tried, but you could try googling for ram testing software?
You could technically put mem test on a usb and boot from it, but there is probably something that you would find easier around.

Sorry i haven't been able to help more

edit 2: Nah i looked, but i can't see anything else there. Unless someone else suggests something you may need to google. I've always just used mem test.
I don't technically have a floppy in my pc either, but i have one i can plug in if i want.

 

ugh couldn't edit previous post memtest only works from a floppy and cd right? Well i do not own a floppy drive and it will take me some time to get blank discs and i doubt my computer can boot from a usb.

 

some bios' support it, but it's probably more messing about than you'll want to do.
I'd suggest either googling for some other software (like i said, i could, but i wouldn't want to suggest anything i haven't used)
or..wait till someone else replies, and hope they can offer some other suggestions.

In the mean time, you could try those graphics card testing programs i linked.

 

took out 1 ram and i tried again i don't see the problem ill post back if it happens again thanks so far

 

you're welcome.