Blue Screen

Discussion in 'Hardware' started by lesroches, May 19, 2007.

  1. lesroches

    lesroches Private E-2

    Hi, I do not know why but my computer kept showing the blue screen with the following messages;
    runtime.sys

    It is the basic blue screen "A problem has been detected and windows has been shutdown to prevent damage to your computer"

    The "Technical Data reads"

    *** STOP: 0x00000001 (0xEF0752AC,0x00000002,0x00000001,0xEF0126E7)

    1st option is to try restarting the computer

    2nd option and if restarting does not work, try disable BIOS Memory Options such as caching or shadowing

    Beginning dump of physical memory
    Physical Memory dump complete
    Contact your support admin...........
    I am not familiar with this, what will be the best way to do it? I have attached the zipfile for the minidump.
    Thanks
     

    Attached Files:

    Last edited: May 19, 2007

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