Blue screen

Hi there I am getting constant blue screens:

bad_ pool_ header

OxOOOOOO19 (OXOOOOOOOOOOOOOOO3, OXFFFFFA8003C62DFO,OXFFFFFA8003C62DFO,OX7FFFFA8003C62DFO)

Windows recovery message details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000003
BCP2: FFFFFA8003C62DF0
BCP3: FFFFFA8003C62DF0
BCP4: 7FFFFA8003C62DF0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\100310-17830-01.dmp
C:\Users\peb\AppData\Local\Temp\WER-21247-0.sysdata.xml


I did a a mem test on both RAM and individually for 6 passes each time. I did a fresh install yesterday and the only thing I have installed is Mozilla and WinRAR at this time. This problem has been going on for a month, along with other blue screens before formatting and reinstalling [Memory_management OX0000001A 0X0000000000008885,0XFFFFFA8007SEEE20,0XFFFFFA800051C660,0X0000000000000506] and [APX_index_mismatch OXOOOOOOO1, OX0000000000000000, OX00000000FFFF0000, OXFFFFF880072DC120)

I just ran blue screen view and the top pane info is below:

driver ntoskrnl.exe
address ntoskrnl.exe+71f00
descrp: NT Kernel & System

KMODE_EXCEPTION_NOT_HANDLED
driver ntoskrnl.exe
address ntoskrnl.exe+71f00
descrp: NT Kernel & System

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
ntoskrnl.exe
ntoskrnl.exe+36221f
NT Kernel & System


My system:

Mobo: GIGABYTE GA-870A-UD3 AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD
BIOS: AMD 870 BIOS for GA-870A-UD3 F2
CPU: AMD Phenom II X4 965 HDZ965FBGMBOX
RAM: OCZ3SOE1600LV4GK
Vid: XFX Radeon HD 5770
PSU: stock with Sonata III case
HDD: Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5"
OS: 64 bit Win 7 ultimate

 

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Attach it to your next reply.

 

Pls see attached

 

Since this is new installation, we should be looking at some hardware faults.
Did you actually try to run the computer for a while on just one RAM stick at a time?

Also, did you test hard drive?

 

I started running it on one stick today. Been about 2 hrs now. I seem to get these errors when I boot up in the morning. I replaced the HD earlier last week. Haven't checked it yet. I've also put in a different vid card yesterday and unplugged the dvd writer. I haven't installed any drivers yet also except the nic card. Sorry one more thing..This comp is built from scratch and everything is new

 

Try to reboot couple of times and see what happens.
Actually, it's better to shut down the computer, wait 1 minute and turn it back on.

 

ok I'll give it a try

 

Cool

 

nothing happened. I forgot to post some of the symptoms before getting the blue screen...Mozilla will crash after a few minutes..then the blue screen (not sure if this matters or not)

 

Nothing happened....do you mean, no BSOD?
Restart one more time, or twice.
If still good, switch RAM sticks and see what will happen.

 

sorry no blue screen. I restarted a couple times and still nothing. I'll switch the RAM

 

I'll be around

 

ok back..nothing happened..BSOD. tried a couple shut downs also

 

I don't know, if this is the case, but sometimes re-seating RAM corrects some issues.
I don't think, we have any other choice, but wait...

 

I just have to take a call. I'll check back in about an hour..hour and a half

 

Go ahead and holler, when something happens.

 

Any other ideas that I can try tomorrow?

 

Well, we shouldn't be making any changes, unless some new BSOD pops up.

 

ok..sounds good. Have a good nite.

 

Quick question: why is Mozilla starting?

 

booted this morn and got a black screen with a cursor.then I got start up recovery. Said It couldn't repair..send to microsoft or not. Also forgot to mention that when I swtiched RAM last nite I also got a black screen with the cursor..then I rebooted and it was ok. I will check when I get home for another BSOD

Problem event name
signature 1: start up repair offline
sign: 2: 6.1.7600.16385
Sign 3: unknown
sign 4: 1
sign 5: auto failure
sign 6: 1
sign 7: no root cause
local ID 1033

It offered to do a sys restore, so I did


ended up

 

to reply to CAl..After booting I would open Mozilla..after a few minutes..I would start getting the crashes then BSOD

 

Hi Halo, I didn't get a BSOD this morn (didn't have much time), but I'll check again when I get home. I just got that issue that I posted below. The only driver is the nic card. I did install the drivers for the mobo and vid card before but not on this reinstall. I'll read through ur post and get back tonite

 

I'm at a loss for words. I didn't get a blue screen tonite, but I did get a black screen again with the cursor on the screen. Last nite when I switched the RAM to RAM (2) and booted up; I got a this same black screen. I rebooted and everything was ok. This also happened this morning on the same stick (2) and again this evening. I'm wondering if I should put in RAM stick one (1) and see if this happens by tomorrow???

 

looks like we are possibly getting somewhere. I just booted off of RAM (1). No black screen or blue screen.

 

Should I attempt to start installing chipset drivers?

 

Switch RAM sticks and see, if any BSOD will happen.

 

I left RAM 1 in one more night and I'm still not having any problems in comparison with RAM 2.

 

Put both of them back and see what happens.

In some cases, re-seating RAM, which cleans connectors may be of help.

 

Ok I'll give it a go and get back tomorrow. Just looking at this RAM on Newegg feedback..looks like others are having similar issues.

http://www.newegg.com/Product/Product.aspx?Item=N82E16820227507

 

Could be. Let's see what will happen with 2 sticks.

 

Blue screen again with 2

 

Again, those errors would indicate RAM issue.

Is your RAM still under warranty?

 

Yes. Only a bit over a month. I'll file an RMA with OCZ. Thanks again for all your help

 

got another blue screen this am with the stick that was working. Start up repair. Did sys restore, but blue screen view didn't pick it up

 

Yeah, you better replace those RAM sticks.

 

ok. I'll let you know what happens

 

Please do

 

first one : OXOOOOOO7E (OXFFFFFFFFC00000005,OXFFFFF80002DB2F8C, OXFFFFF8800318E,OXFFFFF8800318DBC0)

2ND ONE after reboot OXOOOOOO24 ( OX00000000001904FB OXFFFFF8802768758, OXFFFFF88002767FBO,OXFFFFF88001CCD9AE
*** NTFS.SYS-ADDRESS FFFFF88001C37000, DATESTAMP 4a5bc14f

 

happened again this am. Tried safe mode and it also happened (bad pool header).

 

Re: Blue screen-update

They replaced the RAM. Been up for 5 hrs. So far no issues

 

Thank you all for your help...I haven't had any problems with the new RAM.

 

Glad you got it, clixto - thanks for the feedback. :major

 

no worries..thx again