Bluescreen Error Message Help

Discussion in 'Software' started by oz_wwjd, Jul 9, 2018.

  1. oz_wwjd

    oz_wwjd Private E-2

    My computer has begun displaying bluer-screen error messages which worries me,but I don't understand the error message in the Slightest. Would there be something I could use to pin down exactly what's causing them in the first place, as I would greatly like to know the cause of these error messages?
     

    Attached Files:

  2. satrow

    satrow Major Geek Extraordinaire

    Way too few details to begin trying to work it out ;)

    Is the error exactly the same each time? When does it happen?

    Try running BlueScreenView and then attaching some screenshots from it, we'll need to see all the bugcheck codes (drag the middle separator down to show the full list before taking a screenshot) plus a list of all drivers listed at the foot of each dump's details screen. (like the right-hand example screenshot on the download page showing "tcpip.sys" as the related driver) .
     
  3. oz_wwjd

    oz_wwjd Private E-2

  4. oz_wwjd

    oz_wwjd Private E-2

    Here's a list of screenshots of the as many of the captures codes as I could get,as I have a history of blue-screen crashes,but it's really only the most recent ones I'm worried about,as I had the older ones fixed eventually. It seems to be linked to a file called Netio.sys but why this file is causing these problems I have no idea.
     

    Attached Files:

  5. satrow

    satrow Major Geek Extraordinaire

    0xd1 BSODs are usually bad drivers or some remnants of old drivers interfering; netio.sys is a Windows networking driver, so we know which subsystem is most likely to be using the bad/old driver.

    Try updating the e1c62x64.sys, it's part of the driver package for your Intel Gigabit 82579V Ethernet chip, I think this contains the correct drivers: https://downloadcenter.intel.com/do...rk-Adapter-Driver-for-Windows-7-?product=2469.
     
  6. oz_wwjd

    oz_wwjd Private E-2

    OK, thanks for that. It's hard to reproduce the exact error as it seems to happen randomly, so hoping this does the job.
     

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