Bluescreenview Gave Me Info -- But What Do I Do With It?

Got stopcode 9F, driver power state failure. Ran BlueScreenView, and it highlighted ntoskrnl.exe. So now that I have this information, what do I do with it?

 

0x9F will be a device driver problem - but it won't be caused by ntoskrnl.

Can you copy the dump file(s) to the Desktop, zip them and attach the zip file to a reply, please?

 

How's this?

 

I need the dump file: C:\Windows\Minidump\022816-34835-01.dmp

 

I've tried, but I keep getting a message that I have no authority to open this file and should contact my administrator. Sorry to sound ignorant, but how do I become the administrator for this?

 

Copy the dump file to the Desktop, zip it (right-click > Send to > Compressed folder) and attach that zip file to a reply.

 

The original, not a copy, is on the desktop because for some reason my PC would only let me move, not copy, it. Trying to zip with PowerDesk 9, I get "error during archive operation," and the resultant file is 22 bytes long. Right-clicking the file and choosing send to-> zipped file gets me a message that the file was not found or I don't have read permission. I could try 7-Zip, but that requires a physical disk address, which "desktop" isn't.

 

7-zip finds and compresses/decompresses items stored on the Desktop fine here.

Try this method, it will take longer (give it 10+ minutes) but it does collect more useful data.