Boot Problem ;)

Discussion in 'Hardware' started by netsurfer, Nov 14, 2006.

  1. netsurfer

    netsurfer Private First Class

    So I ran an unknown exe, now my computer won't restart. I did however, create a restore point before I ran the file. Is there any way I can use this restore point on a second computer - with the 'broken' hard drive set as a slave?


    I've connected the hard drive to this computer, and I can access all of the files - so I might have to just put it on a temp hard drive and do a system recovery to factory defaults.
     
    netsurfer, Nov 14, 2006
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    TimW, Nov 14, 2006
    #2
  3. netsurfer

    netsurfer Private First Class

    The computer that is having problems has Windows XP Home on it, I received it without the original Windows XP CD-Rom. Would a Corporate or XP Pro disc work?
     
    netsurfer, Nov 14, 2006
    #3
  4. netsurfer

    netsurfer Private First Class

    TimW, I completed those eight steps successfully but it did not solve my problem. Whenever I boot up my computer, I get to the screen that says;

    When I try to boot into Safe Mode, the PC restarts when it starts loading the file 'MUP.SYS'.
     
    netsurfer, Nov 14, 2006
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    This could be BIOS level virus protection. Mostly Trend Chipguard. What this does, is prevent changes being made to the MBR (Master Boot Record)
    To stop this from happening, you will need to go into your BIOS and turn off bios protection. (Or simply restore defaults. This feature is NOT turned on by default, for a very good reason.)
    It can also be caused when upgrading if you have multiple UNC protocols installed, for example Client for Novell Networks.
    If this is the case, booting to the recovery console and typing disable MUP.sys will work. If caused by bios virus guard however, this will do nothing. An update writes to the MBR saying do this before you next restart, but if this sector is protected, this can not happen - therefore, stall.

    Could also try, from the recovery console, type fixmbr
     
    TimW, Nov 14, 2006
    #5
  6. netsurfer

    netsurfer Private First Class

    I just did a repair installation of Windows.


    Thanks for the help, though!
     
    netsurfer, Nov 15, 2006
    #6

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