Browser Hijacker - Malware Remover

Discussion in 'Majorgeeks Welcome Center' started by ianstx00, Aug 26, 2009.

  1. ianstx00

    ianstx00 Private E-2

    Last week I noticed IE and Firefox were acting strange and not going to the site links or addresses I entered, but instead to random web pages. I'm pretty new to this whole thing so I did a search at work and found information on google redirect viruses and removal. I've tried to run Superantispyware (says internal error 2502 and 2503 when I try to install), malwarebytes (runs for 3 seconds then shuts off - then says I don't have permission to run it when I retry), and Avira is the only one that sort of works. I tried combofix and it did come up with the attached log. I'm not really that computer savvy, but I know the basics. I really don't want to have to relad Windows or anything like that, but I really need help (and dumbed down a little bit for me). Thanks for any help I can get.:cry
     

    Attached Files:

    • Lax.txt
      File size:
      65.4 KB
      Views:
      3
  2. bigtrucks

    bigtrucks MajorGeek

    Welcome I've just reported your post to the admins and it should be moved to the malware forums soon.You'll get a response there.http://forums.majorgeeks.com/forumdisplay.php?f=35 just be patient as they work from the oldest post to the newest. You're in good hands there.
    Follow this link http://forums.majorgeeks.com/showthread.php?t=35407 and do everything it says. If you run into problems then just do what you can and post the logs that you have. let them know what if any problems occurred when doing the read and run me first.
     
  3. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    Hello and Welcome to MGs.

    As was stated by bigtrucks:

    You will need to go to the Malware Forum and follow all steps of the READ & RUN ME FIRST. Malware Removal Guide

    Once you have follow all those steps in order from start to finish, if you are still having problems, you can start a New thread in the Malware Forum and attach all requested logs as stated in the guide.

    The directions are very well written and are meant for all levels of technical ability. You will do fine with them. :)

    Just be sure that once you do post your logs, you do not post anything else in your thread until you get a response from one of the experts in there. They work from oldest to newest thread.

    Good luck :)
     

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