Browser Hijiack..Need Help please

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Ashley401, Dec 9, 2004.

  1. Ashley401

    Ashley401 Private E-2

    http://win-eto.com/hp.htm?id=31403

    Win-Eto is my problem. I've seen a few people have had the same problem but unfortunatly I don't know much about this kinda stuff so I'm unsure of what to do. I've already downloaded Spybot, Adaware, CWShredder, and Hijack this. I do have my Hijack this log if you'd like to see it.

    Anyways I've run all the programs and they come back with nothing so I'm out of ideas..and I don't know how to remove it from my computer without formatting. If anyone could help me I would really appreciate it, thank you :)
     
  2. PhilliePhan

    PhilliePhan Guest

    Hi Ashley401,

    Generally, it is a good idea to start with the Cleanup Tutorial HERE:
    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

    There are only a few of us Volunteers who regularly offer advice in this forum. Running through the above Tutorial will remove a lot of stuff that would otherwise clog a HijackThis Log and save us valuable time.

    Please let us know the steps that you are able to complete and the ones that give you problems. Note that you need to be in Safe Mode with System Restore OFF (if you have it - you didn't give OS) and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans.

    Post back and let us know how you fared. Also, send us a HijackThis Log. Be sure to follow the instructions below:

    Note that your HijackThis should be up-to-date (v1.98.2) and MUST be extracted to its own safe folder – C:\Program Files\HijackThis!

    If you need a Fresh Download of HJT, get it HERE: HijackThis 1.98.2

    Also note that, before you scan, you MUST close all running programs including your web browser, e-mail and items in the system tray.

    Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

    Somebody will take a look when they get a chance.

    ALSO, Please download the following tool - It is likely we will need it to remove part of this baddie: Pocket KillBox

    Best luck :)
    PP
     
  3. Ashley401

    Ashley401 Private E-2

    I've already read through most of it. Alot of the steps I can't do because I have Windows 98.. and like i said I don't really understand all this that well, never been much into computers :p

    I've tried a few and nothing has been working..
     
  4. jarcher

    jarcher I can't handle a title

    go ahead and try all of it
    if you have any questions or problems following it ( for any reason) let us know

    then run through
    NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting:
    If you need a Fresh Download of HJT, get it HERE: HijackThis 1.98.2
    and attach a HJT log
    again, if you have any questions let us know or
    if there is something you cannot do
    let us what it is.

    thanks
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not true! Almost everything can be done. The only two items you should skip are steps 1 and 2 of the Getting Prepared section. Then later on, you cannot run HSremove. But it and About:Buster are only to be run if you have about:blank or HSA hijacker problems. So run all the steps starting with step 3 of Getting Prepared and continue thru to step 4 of Scanning And Cleaning Steps.
     

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