Browsers redirected and open themselves

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by dr_c, Nov 17, 2011.

  1. dr_c

    dr_c Private E-2

    Hi,

    About a half of the links I click on in either internet explorer or chrome get redirected. The redirection rate is highest with google or bing results, but even bookmarks can be redirected. Also, I was in the other room during a scan as I prepared to post, when audio started streaming from some website -- without any new window even showing! Also, internet explorer windows can pop up without any interaction.

    This all started last Saturday -- I was doing innocuous 'morning over coffee' news reading and browsing. At the time, I also had fake warnings pop up about corrupted files, out of memory, etc, which I was able to remove through MBAM and Super Anti Spyware -- but the redirects have lingered. I should have found this forum, first!

    Thanks for your help. Attached is my first round of logs -- I followed the directions under "Read and run me first," "Vista & Windows 7 Malware Removal/Cleaning Procedure," and the google redirect sticky.

    Thanks!

    Dr. C.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )
     
  3. dr_c

    dr_c Private E-2

    Another log - this from the 'fixing google redirects' instructions (MBRCheck, which I had not run until the very last - TDSS was found by and is in MGlogs). MBRCheck shows I have a faked MBR.

    Thanks again!
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please be warned that you would be wise to back up any important data before proceeding with the next step of attempting to fix your MBR.



    If you don't have your Win7 boot disc, you can create a Recovery Environment disc for your system here:

    Win7 64bit Recovery Environment

    Win7 32bit Recovery Environment

    You can use ImageBurn to create the disc.

    Once the disc is created, boot into the bios and change the boot order to CD/DVD as first boot device. Put in the disc and reboot. Once in the RE, type this:

    Bootrec.exe /fixmbr

    Note the space after the exe.

    Exit out when done and boot back into normal mode. Re-run MBRCheck and attach the new log.
     
  5. dr_c

    dr_c Private E-2

    Thanks. I burned the Win7 64bit recovery environment to a DVD, booted to the DVD by adjusting the priority in the BIOS.

    After a period of “windows is loading files,” I was presented with “System Recovery Options” – select a keyboard input method. Fine – US. Then, I was presented with “Use recovery tools that can help problems starting Windows. Select an operating system to repair.” – but the list is empty. I selected the top radio button that said: “Choose a recovery tool” Operating system: Unknown on (Unknown) Local Disk. I click on ‘Command Prompt’ and then typed in the Bootrec.exe /fixmbr command – to which the system responded: The operation completed successfully! Exit, restart. . . then re-run MBRcheck.

    Uh-oh. It still says the MBR Code is Faked! (Log attached)
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The problem is this hidden partition:
    Can you tell me if you can see this 1MB partition when you open My Computer and look under "Hard Disk Drives"?

    What about if you go into Storage > Disk Management
     
  7. dr_c

    dr_c Private E-2

    Thanks!

    While the partition does not show up in "My Computer" as a lettered drive, it does show up in the Disk Management tool (screenshot attached).

    Appreciate the help.

    -Dr. C.
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The 1Mb Partition is a fake one. You need to remove it. Please follow these instructions ( be aware they are written for someone else so the sizes indicated are not accurate for your system ):

    http://forums.majorgeeks.com/showpost.php?p=1683434&postcount=5

    Once you have removed the partition, if you still can't boot to normal mode, you will have to go back into the RC and run the first option which is to repair the system. Let Kes know how you make out.
     
  9. dr_c

    dr_c Private E-2

    Thanks. I followed the instructions to delete the 1MB partition using gparted, marking the second, largest partition as my boot partition. This was followed, per the instructions, by using the recovery environment CD to do the bootrec /fixmbr and bootrec /fixboot steps. Note that when I booted using the recovery environment CD, I recieved a message that errors were detected, do I want to fix them (or something to that effect). Since I needed the command line, I just cancelled out.

    Now when I boot I get 'BOOTMGR is missing' -- i presume that I now need to use the recovery environment CD to repair the system?

    Thanks,

    -Dr.C.
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Boot back into the recovery console and see if Startup repair fixes the problem on its own. It will ask you to reboot your PC for the changes to take affect.

    If that does not work, then type in the bootrec /fixboot command.
     
  11. dr_c

    dr_c Private E-2

    Hi Kes,

    A couple of turns through Startup Repair and viola! Back into Window 7.

    Attached is the log from MBRcheck.

    Thanks,

    -Dr.C.
     

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Well done.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0


    Majorgeeks Geek Wear. Hats, T-Shirts, Hoodies

    MajorGeeks on FaceBook
     
  13. dr_c

    dr_c Private E-2

    All appears in-order, so I've gone through the final steps. Thank-you very much.

    Incidentally, I think a old version of java was the portal for this nasty infection.

    Thanks,

    Dr.C.
     
  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're most welcome. Surf safely! :)
     

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