Bsod, Laptop Constantly Running Hot And Slow

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Ashley Palmer, Dec 7, 2018.

  1. Ashley Palmer

    Ashley Palmer Private E-2

    Currently using HP notebook 15-n048ca Win10 home. First issue was malware. I ran the read&runme scans and for a few weeks the machine ran fine, thank you!
    Today I had bsod with windows telling me unable to perform repair, I rebooted and now have a very slow machine and running hot. Windows up to date, Norton up to date and running Malwarebytes Premium Trial.
    Quite often getting the program not responding notification.
    This is driving me "do lally"
    Thanks in advance!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No malware detected. I suggest you post in the software forum for additional assistance.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    3. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    4. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    6. After doing the above, you should work thru the below link:
     
    Ashley Palmer likes this.
  3. Ashley Palmer

    Ashley Palmer Private E-2

    My new laptop finally arrived so now I will start moving files etc (after purchasing Mbam of course) :)
    Thanks very much for your expertise and hope that I don't have to go through this again!
    A Palmer
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome.
     

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