BSOD on boot, Win7 Fails to start

Discussion in 'Software' started by RobertZanzerkia, Mar 24, 2012.

  1. RobertZanzerkia

    RobertZanzerkia Private E-2

    Hi Everyone, I have a similar problem as original poster. BSOD on win7 boot and repeated display of Windows error repair screen.

    I am at exact below spot where Sach2 said of 5 options.
    However no matter how many time I choose startup repair it does not succeed.

    Problem EventName: StartupRepairOffline
    Problem signature 01: 6.1.7600.16385
    Problem signature 02: 6.1.7600.16385
    Problem signature 03: unknown
    Problem signature 04: 21200860
    Problem signature 05: AutoFailover
    Problem signature 06: 33
    Problem signature 07: BadDriver
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    I am able to get to dos prompt (and did chkdsk C: and chkdsk E:)

    I also tried recovery to early restore point (it says restored) but I still get above problem.
    Lenovo laptop did NOT come with CD (pre-installed win7).
    I guess I can go neosmart and download recovery disk (is that different that what my recovery software does?)

    Any help will be appreciated.
    Thank you,
    Robert


     
  2. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

  3. satrow

    satrow Major Geek Extraordinaire

    Hi Robert,

    Some more history might help us - anything new installed in the week or so leading up to this problem, hardware or software?

    Anything odd happening during the last working session?

    What exactly is the BSOD screen saying - full details or screenshot from a cellphone should suffice?

    Do you have access to a desktop computer with SATA?
     
  4. RobertZanzerkia

    RobertZanzerkia Private E-2

    Satrow,
    Thank you for looking into this.
    1) Previously computer had virus problem with google links going to random search sites. I used Norton Power Eraser to fix that.
    2) Then last Friday windows update forced download/restart (I had done many restarts before that).
    3) After that Windows Error recovery loop happened.

    4) some details of the error.
    BSOD with below details.
    Technical Information:
    *** STOP: 0x0000007B (0x80786B58, 0xc000000D, 0x00000000, 0x00000000)

    5) I have tried system recovery to known restore point (restore works, still BSOD).

    6) I do have Paragon rescue kit so I can see all the hard drive partitions.

    Let me know if I can generate/upload any boot log files etc.

    Thank you,
    Robert
     
  5. RobertZanzerkia

    RobertZanzerkia Private E-2

    Some more details...
    Since I get get top command prompt I checked what drives it shows (This is Lenovo G555 laptop).

    Command prompt opens window in X: drive.
    X:\Windows\System32>
    Tried couple of things from your previous thread...

    bootrec /scanos reports:
    Total identified Windows installations: 0

    bootrec /RebuildBcd
    Successfully scanned Windows installations. Total identified Windows installations: 0. The operation completed successfully



    C: Nothing (it has one log file which was created by Paragon boot recovery attempt).
    D: two folders drivers,
    E: This seem to be my Windows drive because it has Users etc.

    There is a directory 778ba33042faf7....
    I see some comboFix files (I had tried to use that tool to fix virus problem).
    F: My DVD/CD drive
     
    Last edited: Mar 25, 2012
  6. RobertZanzerkia

    RobertZanzerkia Private E-2

    hmm! I probably made things worse..
    I saw below in another thread and tried it.
    From the command prompt:
    Type in: Diskpart
    Type in: Select Disk 0
    Type in: List partition
    Look for the number of the D: partition it will have a large number of GB
    Type in: Select partition 2 {substitute the correct # for the partition in place of 2}
    Type in: active
    Type in: exit
    Type in: exit


    I did se partition 2 which had 100GB so I switched to that using above steps.
    I let Windows Repair step correct the problem and it said it corrected the problem.

    Now I get below error on startup.
    Windows Boot Manager
    1. Insert your windows installation disk and restart your computer.. to repair your computer.

    * I don't have the disc.

    Files \Boot\BCD
    Status: 0xc000000f
    Info: An error occured while attempting to read the boot configuration data.

    Robert
     
  7. sach2

    sach2 Major Geek Extraordinaire

    Hi,

    I'm not sure what the cause of the original problem is because you have "Bad Driver" listed as the root of the problem.

    Let's undo what you have done. At the command prompt type:
    diskpart (to start diskpart and get the diskpart> prompt)
    list volume (Is one of the volume named System Reserved or approximately 100mb in size? If so tell me which drive letter it is C: or D: )
    exit ( to exit diskpart)

    At the command prompt type chkdsk e: /r
    Let that run and then try to boot. See if you get the same BCD error.
     
  8. RobertZanzerkia

    RobertZanzerkia Private E-2

    Sach2,
    I have a happy ending :)

    Before I read below I had seen your instructions on other thread which I tried (listed below).
    That got it to boot from different partition but I must have selected wrong partition. Unfortunately that left me with Windows Boot error I listed below.
    Since I had downloaded Paragon rescue kit I used that to play around with partition order and with Windows Recovery one of the attempt worked.
    Unfortunately I don't remember all the exact steps but my laptop is up and I am able to login and see all my files etc.

    If you have suggestion on creating recovery disk let me know becasue I don't want to repeat above experience again :)

    Thank you and satrow for your help.

    Robert
     
  9. sach2

    sach2 Major Geek Extraordinaire

    I'm glad you got things working! :) I wish I knew exactly what fixed it because there is someone else with the same 7B error in another thread.

    The recovery disc is basically the same as the repair options you have been using but it is still worth having in case you can't get to the Repair your Computer options from F8.

    Links for download have been disappearing from the web because of some copyright issues I suppose. Since you have your system booting to Windows you should be able to create one.

    Try going to Start and then typing Create in the search box. "Create a Repair Disc" should come up in the search results. Click it and it should open a wizard for burning a repair disc. If you ever can't get to the repair options you should be able to boot from the disc to get to the list of 5 choices you have been using.
     
  10. RobertZanzerkia

    RobertZanzerkia Private E-2

    Here are some details that might help others...
    Somehow boot record was pointing to wrong partition for OS.

    What's on my system...

    Volume 0 F CD/DVD drive
    Volume 1 E NTFS partition 200 MB
    Volume 2 C NTFS partition 105 GB System disk
    Volume 3 D NTFS partition 28 GB

    Paragon software rescue kit (it's free if you go through facebook) helped me re-arrange partitions. It also has discover installed os option which showed me there were 2 Win 7 instances. I tried to boot from one of the win 7 instance using Paragon rescue kit and that eventually allowed Win 7 error recovery to repair the problem.

    Hope that helps...
    Thanks,
    Robert
     
  11. sach2

    sach2 Major Geek Extraordinaire

    Thanks!

    I think the drive letters get changed/assigned differently when running from the recovery environment. In your post #5 you had drive E: as containing your Windows files. The assignments you just posted were from within Windows?

    I'm going to have to take a look at that Paragon CD. I downloaded it but haven't burnt it yet. It sounds like it has some useful tools.
     
  12. RobertZanzerkia

    RobertZanzerkia Private E-2

    Hi,
    latest report was from running windows system (I think I did c:\windows\system32\diskpart
    select disk 0
    list volume

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    Volume 0 F DVD-ROM 0 B No Media
    Volume 1 E NTFS Partition 200 MB Healthy
    Volume 2 C NTFS Partition 105 GB Healthy System
    Volume 3 D LENOVO NTFS Partition 28 GB Healthy

    IN post 5 (during recovery mode)
    C: Nothing (it has one log file which was created by Paragon boot recovery attempt).
    D: two folders drivers,
    E: This seem to be my Windows drive because it has Users etc.

    There is a directory 778ba33042faf7....
    I see some comboFix files (I had tried to use that tool to fix virus problem).
    F: My DVD/CD drive
    ----------------------------------------------------
    Comparison of old and new drives:

    What remained same:
    F: DVD drive
    D: it had two folders drivers and lenovo (same now)

    What changed:
    E: old one had lots of files (users folder etc. see above), now only one log file bcereport.
    C: old one had only one log file bcereport and now Windows C drive (users folder etc.)...

    So I believe C, E drive were mixed up when I had problems.
     
    Last edited: Mar 25, 2012

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