CAn I do.....

a clean format with the software that came with my machine?

 

Depends on the brand and what you consider a'clean' install

 

I mean format c:
Then use my Dell software to reinstall windows.
I am getting this blue screen ad shut down and figure just start fresh.

http://www.majorgeeks.com/vb/attachment.php?attachmentid=8042&stc=1

 

Your computer has ghosts....look at the white light!



Anyway...yep, the Dell Reinstallation CD should be a full version of Windows XP.

Boot off of it, try to install. If it gives you the option to do a repair, press 'Esc' and nuke the partition, rebuild it, then format.

Make sure you have your product key handy.

 

Ok thanks. going to do it tomorrow.
Not looking forward to it lol.

Ghost name is Frankie

 

Well, are you sure its your only choice?

 

No I am not sure. I already reinstalled once but after the last set of win updates I started getting that blue screen when I shut down and even when i try to restart.
I dont understand what it is asking me to do. My head goes blank when I read it. (blank all the time)

 

Standby. Uncle Adrynalyne has a probable fix

 

Here ya go!

http://support.microsoft.com/default.aspx?scid=kb;en-us;311806

 

I guess I didnt word it right .
It doesnt reboot even if i hit restart.
It goes to that blue screen and stays.
And when I turn it off using the start button to it goes to the blue screen.
Ctrl alt del doesnt do anything then.

 

I know...

But, you aren't rebooting becauses chances are you have automatic restart turned off.

You see, incompatible Roxio software causes the system to reboot on restart or shutdown.

If you turn off auto restart, then you get the Stop 0xa on shutdown or reboot.

 

Running Roxio update now and automatic restart turned on.
Will let you know how it goes shortly

 

Got rid of the blue screen
Thank you Adrynalyne, you have been a great help

 

No problem. Figured it would be easier to fix it than to have to reinstall all your stuff after formatting

 

Good job as usual Adryn

But what happened to the new you, who was just going to get everyone to reformat/reinstall for all problems