Can I download HJT

I have something affecting my computer. I want to download HJT to a cd and load it on my laptop. Whatever has taken control of my laptop, will not allow me to log onto the internet...everytime I try I get a blank screen and the following shows up in the address window res://kzzg.dll/http-404.htm

So I'm asking if I could download HJT ?

Timton

 

Hi Timton,

You can put HijackThis on a floppy (or CD).

If you are having Malware Problems, I would suggest that you first print out all of the instructions here:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

Then, you should Download all of the anti-malware tools prescribed in the link and put THEM on a CD and run them on your ailing machine as per the Read Me Tutorial. HJT is really a last step.

Best

PP

 

PhilliePhan, I followed all direction as best as I could from "READ ME FIRST" The first problem I ran into was under "Scanning & Cleaning Steps" I could not the scans from "Trend Mirco or Symantec Security Check" because I can get my computer to log-on to the internet. I did download all the scan software that is suggested and ran all the scans. I did stop at the final OPTIONAL steps, as I am a novice and and I'm not sure if I should be doing those steps.

I tried to connect to the internet and I'm still getting the "res://kzzg.dll/http-404.htm

I could sure use some assistance.

Timton

 

Hi Timton,

Please send us a HijackThis Log for the ill computer. Please make sure to locate HJT in C:\Program Files\HijackThis.

Then, scan in Normal Windows and save the log as a .txt file. If you need to put the log on a floppy and use a different computer to post it, please do so.

Make sure to attach your log via the "Manage Attachments" tool when you post back. Somebody will take a look when they get a chance.

Best Luck
PP

 

I hope I did everything correctly! Thanks for all your help with this, I hope can find whats going on with my computer!

timton

 

Hi Timton,

There are a lot of Trojans and assorted Malware on your machine.

Please download the following tools and run them (if possible). Run them both twice each:

Peper FIX

a-squared (a²) Free edition
Note that this one requires an email address to register. You may have to do this first from a working machine.

After doing the above, attach a fresh log and we'll go about removing the remaining malware!

PP

 

What happened to "Mr. One step at a time?" Anyhoo, thanks Chas
Timton - Let us know how Chas' instructions shake out.

PP

 

Chaslang, I'm in the process of following your instructions to a tee. But, there's always a BUT. I can't find the following in the HJT log:

O10-BrokenInternet access because of LSP provider 'c:\window\system32\aklsp.dll missing

Is this someting I should be concerned about?

timton

PS Thanks for your help

 

If you ran LSP-Fix as per Chas' instructions, then that should be gone.
Carry on

PP

 

Chaslang & PhilliePhan, I followed all the directions. Some of the things Chaslang told me to delete in safe mode could not be found. I thinking this is a good thing. As instructed I am posting another HJT log. Please take a look at it and let me know what you see or don't see.

Thanks again!!!!!

timton

 

Hey, HiJack This 1.99.0 was just released update to this version and post new log. Make sure you run HiJack This from ex. C:\Program Files\hijackthis\HijackThis.exe The log you posted from version 1.98.2 looks good. Are you still having problems?

 

Chaslang, I can finally get onto the internet. I'm still getting pop-ups but can get onto the internet. I tried to download the new version of HJT and save it to a disk to load it on my laptop but I get a message telling me I need permission.

I want to thank you for all your help!!!! I was completely lost and totally frustrated with this problem!!!

Is there anyway of blocking these pop-ups completely?

timton

 

Chaslang, I did get HJT to download to the problem computer and here is the HJT log. Take a look and let me know what you see.

Thanks
timton

 

OOoopsss I didn't get the attachment on that last post...I'll try again