Can not remove CoolWebsearch

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by florika, Jun 25, 2006.

  1. florika

    florika Private E-2

    hallo.
    I have coolwebsearch in my system.
    Any suggestions in order to remove it?I've tried many programmes in order to remove it but nothing works.
    Cwshredder can not find it...
    Can anybody help me?
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi Florika

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Make sure you check version numbers and get all updates.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

    Downloading, Installing, and Running HijackThis


    When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
    • Bitdefender
    • Panda Scan
    • HijackThis


    I know its a fair bit of stuff to go through but following it verbatim will help in speedily removing your malware.
    .
     

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