Can only run in safe mode

Discussion in 'Hardware' started by csartore, Jan 9, 2009.

  1. csartore

    csartore Private E-2

    Hi guys,

    I am a newbie, but wish to say thank you for all your help on previsou issues, as I have followed other user's problems through these threads and were able to "fix" them.

    Anyways, I'm at a point where I think my laptop is in serious trouble. XP loads up and desktop appears, but I cannot start any application whatsoever although my cursor can move on the desktop. The start menu does not open, and I cannot open the task manager.

    About 6 months ago I noticed that I received a hack or virus if somekind... when I run adaware it said my "kernel - changed", "hosts-changed", etc....

    I went through you entire malware and xp clean-up posts without cheating. I used Ccleaner, Smartdefrag, ComboFox, etc etc etc. The only 2 things that didn't work are new version of Java and SuperAntiSpyware because "the system administrator has set policies to prevent this installation"

    Attached are the 3 logs you requested.

    Thank you in advance for all the help you can give me.
     

    Attached Files:

  2. buggabear

    buggabear MajorGeek

    is your pc connected to a network or were you blocked from installing this software because you did not log on your computer as an administrator
     
  3. csartore

    csartore Private E-2

    Good evening buggabear,

    I log in as administrator. I also checked my user account settings through the control panel to ensure that I'm a "computer administrator" so I have no clue why the message comes up. I'm on a home network with only a PC and laptop connected.... these log file are on my laptop.

    Thanks
     
  4. buggabear

    buggabear MajorGeek

    boot up in safe mode and see if you can click on anything there
     
  5. csartore

    csartore Private E-2

    Yes, I'm in safe mode now with networking. It's the only way I can use this laptop. I've run all the malware aps asked in the read-me via safemode as I can't do anything at all normally.
     
  6. sach2

    sach2 Major Geek Extraordinaire

    Hi, csartore.

    I think you should make a post in Malware section since you have done the Read and Run Me. They can help you with the Java and SuperAntiSpyware problems and begin looking at your logs.
     
  7. csartore

    csartore Private E-2

    Thanks Sach2,

    I'll post in the Malware section per your advice tomorrow morning.
     

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