Can use web but can't update programs

There are so many possible causes of problems with Windows Update that it would probably be best to send you to the Software Forum. However, there are a few things we can try first.

1. Make sure time and date and TimeZone are correct
2. See if it works in safe boot mode
3. Reset HOSTS file

Download HostsXpert and then follow the below steps.

• Unzip HostsXpert.zip
• It will create a folder named HostsXpert in whatever folder you extract it to.
• Run HostsXpert.exe by double clicking on it.
• Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
• Click Restore Microsoft's Hosts File and then click OK.
• Click the X to exit the program

4. flush DNS server

Right-click on the Command Prompt icon and select
"Run as administrator". Then type in: ipconfig/flushdns
and press the Enter key on your keyboard.

5. add Microsoft URLs to the Trusted Zone (see below)
6. shutdown firewall and retry
7. shutdown AntiVirus and try

MS URLs

http://*.update.microsoft.com


http://download.windowsupdate.com


http://genuine.microsoft.com


http://go.microsoft.com


http://support.microsoft.com


http://update.microsoft.com


https://*.update.microsoft.com <--Notice the https designation.

the first thing to always check for Windows Update problems! make sure that Automatic Updates is not turned off. It needs to be on and the service status needs to be Started and the Service type needs to be Automatic.

 

Have you tried it with your firewall off?