cannot COMPLETELY DELETE AVG !!! conflict with my current antivirus ....

Discussion in 'Software' started by Maggie_61, Dec 7, 2006.

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  1. Maggie_61

    Maggie_61 Private First Class

    I deleted AVG from ADD REMOVE and I bought the FSECURE SECURITY KIT from my provider.

    In windows security center (it turns red) says:

    WINDOWS FOUND MULTIPLE ANTIVIRUS PROGRAMS .... ALL OUT OF DATE .... OR ARE TURNED OFF....

    The FSECURE has updated viruses everyminute ...

    HOW CAN I COMPLETELY DELETE AVG ???

    **** Also, when I scan files and folders it finds KAVICHS AVG files...
    HOW CAN I GET RID OF THEM ? DO THEY TAKE SPACE IN MY COMPUTER ?


    Thanks !
    Maggie
     
    Maggie_61, Dec 7, 2006
    #1
  2. Maggie_61

    Maggie_61 Private First Class

    REGISTRY MECHANIC finds in every scan entries in registry from AVG ... !!!


    PLEASE HELP !!!

    HOW CAN I DELETE COMPLETELY AVG WITHOUT ...FORMATTING ????
     
    Maggie_61, Dec 8, 2006
    #2
  3. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Boot into safe mode. Reboot, tap the f8 key, choose safe mode. Unistall AVG.
     
    Major Attitude, Dec 8, 2006
    #3
  4. Maggie_61

    Maggie_61 Private First Class

    I cant do it !

    There is no AVG in ADD REMOVE PROGRAMS ....
     
    Maggie_61, Dec 8, 2006
    #4
  5. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    2 choices:

    1: Reinstall AVG from safe mode. Reboot (into safe mode again) and try uninstalling it. This is the easier, best bet.

    2: Remove it from startup.

    You may have gotten infected, or files were deleted, so were a bit more complicated from here. Try removing it from startup. Get Ccleaner http://www.majorgeeks.com/CCleaner_Slim_No_Yahoo_Toolbar_English_d4191.html

    Go to tools\startup

    Remove the line you see in the attached image.

    Could you cut back on the caps key please, its kind of annoying, thanks :)
     

    Attached Files:

    Major Attitude, Dec 8, 2006
    #5
  6. Maggie_61

    Maggie_61 Private First Class

    can i simply delete it from dos, or do i say something stupid ? :)
     
    Maggie_61, Dec 8, 2006
    #6
  7. Matacumbie

    Matacumbie Rocky Top

    Following MA's advice, just some other things to look/search for,

    Open Task Manager: ctrl + alt + delete

    If exist, End Process:

    avgemc.exe
    avgamsver.exe
    avgupsvc.exe
    avgcc.exe

    If exist, delete the following folders:

    C:\Program Files\Grisoft
    C:\Documents and Settings\All Users\Application Data\AVG7
    C:\Documents and Settings\All Users\Application Data\Grisoft

    NOTE: Caution, you may want to create a System Restore point before editing the registry

    Search the registry for all references of Grisoft and Delete
    Search the registry for all references of AVG and Delete

    Reboot

    Steve
     
    Matacumbie, Dec 8, 2006
    #7
  8. Maggie_61

    Maggie_61 Private First Class

    C:\Documents and Settings\All Users\Application Data\AVG7
    C:\Documents and Settings\All Users\Application Data\Grisoft


    I just deleted these 2 I found and we'll see....

    *** Registry Mechanic deletes all the time avg entries .... !


    Thanks !
     
    Maggie_61, Dec 8, 2006
    #8
  9. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Make sure startup items are gone, what your doing now is manually deleting files, which is ok, if you can remove everything. If it is gone great, but if not a reinstall and uninstall will work.
     
    Major Attitude, Dec 8, 2006
    #9
  10. Maggie_61

    Maggie_61 Private First Class

    sorry :) but I dont know how do I delete startup items ?

    I dont find AVG....
     
    Maggie_61, Dec 8, 2006
    #10
  11. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    See my thread above, follow directions to download CCleaner.
     
    Major Attitude, Dec 8, 2006
    #11
  12. Maggie_61

    Maggie_61 Private First Class

    I have ccleaner, I use it every day and I update it when it tells me to.

    Thanks !!

    *** If I have problems after I did what I just wrote you, I will come back ... :)
     
    Maggie_61, Dec 8, 2006
    #12
  13. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Well be here :)
     
    Major Attitude, Dec 8, 2006
    #13
  14. Maggie_61

    Maggie_61 Private First Class

    Help me please !

    I cant find how do I create a backup of my registry from ccleaner .... :confused:
     
    Maggie_61, Dec 8, 2006
    #14
  15. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    There is no backup built in that I know of
     
    Major Attitude, Dec 8, 2006
    #15
  16. Maggie_61

    Maggie_61 Private First Class

    Ccleaner still sees grisoft as a utility .... after all these I've done.

    So, I guess the only solution is to install and unistall avg as you told me here below ?? :confused:
     
    Maggie_61, Dec 8, 2006
    #16
  17. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    I think that will work, do it from safe mode so the 2 dont conflict, which probably started this problem.
     
    Major Attitude, Dec 8, 2006
    #17
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