Cannot Install Ms Visual C++ 15-19 And Crome Hp Hijacked By Iminent

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Xitherius, Jul 14, 2019.

  1. Xitherius

    Xitherius Private E-2

    thank you so much for your assistance with this
    I cannot change my home page from iminent in chrome the change button is no longer available and it says enterprise managed this is a personal pc
    I get 0x80240017 unspecified error when I attempt to install the ms c++ pkg

    I started trying to clean it up without the forum with no success so I then used the forum and here are my files

    Xitherius
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please let ADWCleaner remove what it found.....

    Where did this computer come from? Did you purchase it second hand?
     
  3. Xitherius

    Xitherius Private E-2

    I ordered it directly from Dell. It is an Alienware. I have up until a few days ago been able to change my homepage in all my browsers. Also now I am starting to get several pop-ups just launching them selves. Also I have let the ADW attempt to remove those things and they come back.
     
  4. Xitherius

    Xitherius Private E-2

    here is the report
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  6. Xitherius

    Xitherius Private E-2

    still same issue
    here are the logs
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try following these instructions:
    https://www.thewindowsclub.com/reset-chromium-browser-settings

    Then do this:
    Please go here > https://www.zemana.com/Download
    their program is no longer free, but you can use the demo version for this cleaning.

    It auto updates, and you click scan. After it's finished, click on the icon that looks like Cell phone strength bars. High-light the report (by date log was produced) and click on the "Open Report" icon. (looks like a folder). That notepad.txt can then be copied/pasted into another .txt doc and saved. Upload that, please.
     
    Last edited: Jul 14, 2019
  8. Xitherius

    Xitherius Private E-2

    the home page can be changed now and have been able to install visual c++ pkg
    here is report
    thank you
     

    Attached Files:

  9. Xitherius

    Xitherius Private E-2

    malwarebytes just ran a scan and this is the report from that so apparently now all is well with quite yet I quarantined the problems. Here is the report. Thank you.
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sweet!!

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    3. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    4. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    6. After doing the above, you should work thru the below link:
     

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