Cannot Open System Option In Settings; Keylogger, Potential Rootkit Detected

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by SusieQueue, Aug 28, 2022.

  1. SusieQueue

    SusieQueue Private E-2

    Just noticed when trying to open the System option in Settings the window freezes until closed. Several detections were made using the tools, including a keylogger. MGtools would not complete running. It stated "Access is denied" when trying to access the registry; needed to force close with Task Manager (could not obtain a log). Included AdwCleaner log, as it detected something.
     

    Attached Files:

    SusieQueue, Aug 28, 2022
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have roguekiller delete this item:
    [Keylog.Gen0 (Malicious)] (file) MicTray64.exe -- (Synaptics Incorporated) C:\Windows\System32\MicTray64.exe -> Found

    Reboot and rerun Roguekiller and attach the new log. Tell me how things are running.
     
    TimW, Aug 30, 2022
    #2
  3. SusieQueue

    SusieQueue Private E-2

    Thanks. I can open the System option now. Internet connection seemed a bit sluggish when visiting site and uploading log, but functional. I assume I should probably change my passwords?
     

    Attached Files:

    SusieQueue, Aug 30, 2022
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Always a good idea. You should probably also delete your temp files ( Run / %temp% ).
     
    TimW, Aug 30, 2022
    #4

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