Cannot update to AVG 9.0

Discussion in 'Software' started by ssparks111, Nov 25, 2009.

  1. ssparks111

    ssparks111 Private E-2

    Running XP home. When AVG is trying to install, I get the following error message:

    Local machine: installation failed
    Installation:
    Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key....
    Access is denied.


    Do I need to get a different virus program?

    BTW--AVG 8.5 runs fine. I just cannot install the update.
     
  2. Caliban

    Caliban I don't need no steenkin' title!

    Greetings, ssparks111...

    There have been several threads here recently about AVG update problems - do a quick search through the Software forum for possible solutions...

    Seems as if the primary solution is to d/l the AVG Removal Tool, most likely from the AVG site...
     
  3. ssparks111

    ssparks111 Private E-2

    Thanks.

    I just ended up removing the whole thing and installed Avast! instead. Figured if there were so many problem with the thing already, probably wasn't worth keeping it.
     

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