can't access internet programs

Mike1616 · May 30, 2004

When I try to log onto net on my other comp, it logs on, but will not let me into anything like explorer, icq, paltalk, or any other program. it says a third party application may have removed something called n_CASE ALERT...it says I can reinstall, but when I click it, nothing happens. HELP!!
thanks.

alanc · May 30, 2004

Welcome to MG Mike

n-case is spyware. Info about what it is and how to remove it:
http://pestpatrol.com/pestinfo/n/ncase.asp
http://www.kephyr.com/spywarescanner/library/ncase/index.phtml

It's a good idea to use free utilities like Ad-aware and Spybot to deal with this kind of crap. Major Attitude has a nice write-up about it:
http://www.majorgeeks.com/vb/showthread.php?t=25834

Mike1616 · May 30, 2004

Thanks for your reply...tried add/remove, but nothing there...is there some way to clear it out...I can't use it to read anything because it will not show anything on the net. The server will log on, but no programs or explorer will come up.

Maggie · May 30, 2004

Hi Mike:

Have you had a chance to download and
run Ad-Aware and Spybot Search and Destroy
programs as mentioned by Alan?

Both programs are available for download
here at Major Geeks.

Maggie

schism · May 30, 2004

well.. he better have a cd burner since he cant acess the internet

alanc · May 31, 2004

Here's ncase removal instructions:

Removal
There is an uninstall feature for nCase, but it is a bit of a bad joke. You have to go to Add/Remove Programs in the Control Panel, choose 'Insterstitial ad delivery by n-Case', click 'Remove', confirm you are connected to the internet and download the uninstaller EXE. (This only works if Active Scripting in Internet Explorer is set to 'Enable', not 'Disable' or 'Prompt'.)

Run the uninstaller (which will again ask for internet access) and then do the whole lot over again for the entry 'PAD lookups by n-Case'. And it still sometimes doesn't work, for unknown reasons.

To add injury to insult, this method does not remove the installer control, so if you had the nCase/Inst variant, any web page will be able to re-install nCase without any prompting.

You may find it easier to remove by hand.

Manual removal
Open the registry (click 'Start', choose 'Run' and enter 'regedit'), find the key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run, right-click the entry 'msbb' inside it, and click 'Delete'.

To delete nCase/Alert, also check for a randomly-named entry three or more letters long, pointing to a .EXE of the same name in the Windows folder. Delete this entry and the file it points to. Alternatively, wait for the next restart and it should prompt to you reinstall or remove itself.

Restart the computer and you should be able to delete the 'nCase' folder inside Program Files. In older versions without an 'nCase' folder, look in the System folder (inside the Windows folder; called 'System32' under Windows NT, 2000 and XP, or just 'System' on Windows 95, 98 and Me), and delete msbb.exe.

To clean up, you can also delete the registry keys HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\nCASE, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\msbb and HKEY_CURRENT_USER\Software\180solutions.

To delete nCase/Inst, if you have the nCase/Inst variant, open the Downloaded Program Files folder inside the Windows folder, right-click the 'nCaseInstaller Class' entry and choose 'Remove'.
Click to expand...

Taken from here:
http://www.doxdesk.com/parasite/nCase.html

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