Can't get on the internet - read for more info.

I can't get on the internet on one of my pc's. I have no problem with my laptop (wireless). I'd be screwed if that Dell was the only pc I had. DON'T BUY FROM DELL.http://forums.majorgeeks.com/images/icons/icon8.gif

I am assuming that it is not a router issue.

Here is what I've tried:

Reseting my wireless router and cable router

Repairing my network conection, and disabling my network connection.



Uninstalling and reinstalling my web browser. When I did that, I got an error message about my IP. Too bad, I couldn't read the Microsoft page that went with it.

Is there a diagnostic tool I can use?. Tell me where I could find the logs for my system error, and I will post it here.

I am using cable internet from Charter, and A Dell XPS 200 pc.

 

Well, is the computer talking to your router?
Does the computer get an IP?
Can you ping the router?
Can you ping the laptop?
Can you ping an internet address like * ping www.yahoo.com * ?

 

Here are some of my event logs: (BTW, I was at work, and my pc was in standby when some of these logs were made

Event Type: Warning
Event Source: Server
Event Category: None
Event ID: 2504
Date: 9/11/2006
Time: 6:53:36 PM
User: N/A
Computer: 90MR1B1
Description:
The server could not bind to the transport \Device\NetBT_Tcpip_{FD1D47E0-A1AC-4B4E-912C-F72C3ECD1512}.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: aa 05 00 00 ª...
____________________
Event Type: Error
Event Source: ipnathlp
Event Category: None
Event ID: 32003
Date: 9/11/2006
Time: 6:53:30 PM
User: N/A
Computer: 90MR1B1
Description:
The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 1f 00 00 00 ....
_________________________________

Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1002
Date: 9/11/2006
Time: 6:53:30 PM
User: N/A
Computer: 90MR1B1
Description:
The IP address lease 192.168.1.101 for the Network Card with network address 001372BC920B has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
____________________

Event Type: Error
Event Source: ipnathlp
Event Category: None
Event ID: 32003
Date: 9/11/2006
Time: 6:53:23 PM
User: N/A
Computer: 90MR1B1
Description:
The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 1f 00 00 00 ....
_________________

Event Type: Information
Event Source: BROWSER
Event Category: None
Event ID: 8033
Date: 9/11/2006
Time: 6:53:23 PM
User: N/A
Computer: 90MR1B1
Description:
The browser has forced an election on network \Device\NetBT_Tcpip_{FD1D47E0-A1AC-4B4E-912C-F72C3ECD1512} because a master browser was stopped.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
_________________
Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1002
Date: 9/11/2006
Time: 6:53:23 PM
User: N/A
Computer: 90MR1B1
Description:
The IP address lease 192.168.1.101 for the Network Card with network address 001372BC920B has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
_______________
(Live update stopped many times)
____________________
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/11/2006
Time: 6:49:52 PM
User: N/A
Computer: 90MR1B1
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
_____________________
SKIPPING A BUNCH
_______________
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 9/11/2006
Time: 11:39:58 AM
User: 90MR1B1\Wayne
Computer: 90MR1B1
Description:
DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service NSCService with arguments "" in order to run the server:
{09B7ADDC-8BF0-409B-8571-43E8EA2AAFA3}
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
__________________
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 9/11/2006
Time: 11:39:58 AM
User: 90MR1B1\Wayne
Computer: 90MR1B1
Description:
DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service NSCService with arguments "" in order to run the server:
{09B7ADDC-8BF0-409B-8571-43E8EA2AAFA3}
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

Just a start but is the router running DHCP and the computer not or vice versa. Is there an IP conflict with the laptop?

 

I guess that all the millions of people that buy Dell do not have Internet connection '

Did you played around with Windows service to gain "Power"?

It seems that some of the srvices that are related to proper Network operation are no working.

Look at the services on the computer that does work and set it similarly on the Dell.

In General, you can debug the Network Setting of the computer following these steps.

Step One. Check the Network parameters in the Computer's Device Manager. Make sure that the drivers are installed correctly; there is No IRQ conflict, and No Ghost installation( http://www.ezlan.net/faq#ghost ).

Step Two. Verify Basic network setting in the OS, http://www.ezlan.net/Installing#verify

If the above two Steps indicates that every thing looks good but functionally it does not work.

Step Three. Check (and repair if necessary) the Socket Layers, Winsock, and or refresh the TCP/IP Stack, ( http://www.ezlan.net/clean#refreshnet ).

Once you ascertain that the Network settings per-se are configured correctly.

Wireless, check the basics.

 

How do I set my pc to run DHCP, I'm pretty sure my route is.

 

Did you played around with Windows service to gain "Power"?
I disabled Norton Protection Center over a month ago. I re-enabled it, but not results.

It may help to know my LAN connection properties indicates that I am receiving and sendg packets.

 

"I guess that all the millions of people that buy Dell do not have Internet connection '"
My first problem with my pc involved my video card failing, also sometimes my sound doesn't work either. It took me a long time to fix the video adapter. Many other people have had the same problems. Their techs. would simply have me mannuallly reinstall windows.

 

OK, I've read the links that Cat5e suggested. I tried Winsockfix and LPSfix, no luck. I've not done a full unistall of Internet explorer (I think), and I've not TCP/IP reset. Right now, I'm trying Norton GoBack to see if that helps.

I've not tried the malware removal because it's very rare with my Norton Antivirus running, and I regularly check for that. If Norton GoBack doesn't work then I will do a full virus and malware check.

 

OK, the nuclear option worked. I should have tried that in the first place, but then I wouldn't have learned as much.

I first encountered the issue when I visited www.cyberhome.com, and attempted to download a file. I am afraid to try it again, but I will anyways.

 

Well, I'll be darned

I isolated the problem to a passive FTP setting in internet explorer. When I unchecked this, Norton found "backdoor.SubSeven trojan horse virus, and blocked it.