Can't Install Microsoft Appl.

Discussion in 'Software' started by LTL, Aug 14, 2005.

  1. LTL

    LTL Guest

    I get a message saying "Microsoft Office Set Up can not continue because the installation source has been corrupted."

    Anyone know what is up?
     
  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Do you get that message for every MS Application you try to install or just one application?
     
  3. LTL

    LTL Guest

    I also tried installing Microsoft Picture It 99 and it wouldn't let me. The bars says "16 bit Windows Subsystem." and also says "C:/Windows/system32/autoexec.nt. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate."

    I also can't see the print previews when printing pictures from a folder if I wish to do that options. I know you can print from a program as well.
     
  4. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Error message when you install or start an MS-DOS or 16-bit Windows-based program

    Please print out these instructions so that you can operate with All Browser Windows CLOSED.

    If you try to start or install an MS-DOS-based or a 16-bit Windows-based program on your Windows XP-based computer, you may receive an error message that is similar to one of the following:

    16-bit MS-DOS Subsystem
    path to the program that you are trying to start or install
    C:\Winnt\System32\config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.


    16-bit MS-DOS Subsystem
    path to the program that you are trying to start or install
    config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application
    .

    16-bit MS-DOS Subsystem
    path to the program that you are trying to start or install
    C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.


    Although you may be prompted to quit the program or ignore the error message, either selection makes the program quit.

    This issue may occur if one or more of the following files are missing or damaged:

    • Config.nt
    • Autoexec.nt
    • Command.com



    To resolve this issue:

    1. Insert the CD into the CD drive or DVD drive.

    2. Click Start, and then click Run.

    3. In the Open box, type cmd, and then click OK.

    4. At the command prompt, type the following commands, pressing ENTER after each command:
    expand CD-ROM Drive Letter:\i386\config.nt_ c:\windows\system32\config.nt
    expand CD-ROM Drive Letter:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt
    expand CD-ROM Drive Letter:\i386\command.co_ c:\windows\system32\command.com
    exit
    5. Start or install the program. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to the next step.

    6. Note: The Command.com file is not edited or created in the following process. Because of this, you may have to expand it from your Windows XP CD-ROM.
    Start Notepad
    7. In Notepad, type the following entries:
    dos=high, umb
    device=%SYSTEMROOT%\system32\himem.sys
    files=40
    8. On the File menu, click Save As.

    9. In the File Name box, type Config.nt, and then click Save. Close the Config.nt file.

    10. On the File menu, click New.

    11. In the new blank document, type the following entries:
    @echo off
    lh %SYSTEMROOT%\system32\mscdexnt.exe
    lh %SYSTEMROOT%\system32\redir
    lh %SYSTEMROOT%\system32\dosx
    SET BLASTER=A220 I5 D1 P330 T3
    12. On the File menu, click Save As.

    13. In the File Name box, type Autoexec.nt, and then click Save. Close the Autoexec.nt file.

    14. Start Windows Explorer. Locate the Config.nt file, right-click the Config.nt file, and then click Copy.

    15. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste.

    16. Locate the Autoexec.nt file, right-click the Autoexec.nt file, and then click Copy.

    17. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste.

    18. Locate the Command.com file, right-click the expanded Command.com file, and then click Copy.

    19. Right-click the %SYSTEMROOT%\System32 folder, and then click Paste. Restart your computer.

    If the issue continues to occur, copy the Autoexec.nt and Config.nt files from the Repair folder in Windows to the System folder. To do so, follow these steps:

    1. Click Start, click Run, type c:\windows\repair, and then click OK.

    2. Right-click autoexec.nt, and then click Copy.

    3. Click Start, click Run, type c:\windows\system32, and then click OK.

    4. Right-click anywhere in that folder, and then click Paste.

    5. Right-click the Autoexect.nt file that you just copied, and then click Properties.

    6. Click to select Read-Only, and then click OK.

    7. Repeat steps 1 through 6 to copy the Config.nt file.

    NOTE: You must enable Read-Only permissions or the files will be removed after you restart Windows.


    APPLIES TO
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Home Edition
     
  5. da chicken

    da chicken MajorGeek

    Is that a MSKB article SPD? If so, which one?
     
  6. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

  7. Stubby

    Stubby R.I.P. (September 3, 1949 - January 26, 2011)

    Okay Shadow_Puter_Dude, I have a question along these lines and maybe I should put this in the 'Gaming Forum,' but that one line may help me. Anyhow, I'm running Win2000Pro with a Audigy ZS sound card and I can install and run all my DOS games but with no sound. The game I'm really anxious about is "Blood" The other games I use JonoF's Port. The line I'm reffering to is SET BLASTER. I remember seeing that line somewhere when I was running Win98SE and all my older games had sound then. Would following those procedures help me put the sound back into "Blood?" The more I think about it, I guess I should have put this in the Game forum, but I didn't want to lose track of this thread!! THANKS!!!!
     
  8. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Do the fix, it may work it may not. Most likely will since it is a DOS game.
     
  9. Stubby

    Stubby R.I.P. (September 3, 1949 - January 26, 2011)

    Thank-you, my friend, I think I will try it...right after I get my 5 year-old off to school!!
     
  10. LTL

    LTL Guest

    OK the information has been great helped. I was now able to install Microsoft Picture It!99 but I still can' install Microsoft Office. I still get the message "Microsoft Office Set Up can not continue because the installation source has been corrupted." Any more help is greatly appreciated.
     
  11. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Sounds like the CD is bad, have you tried cleaning the CD.
     
  12. theefool

    theefool Geekified

    Or, see if you can copy the entire contents of the cd to your hard drive and install from there. I've had issues (way back when) with installing office 2k from the cd. Copying the files to the hard drive, then installing from the hard drive worked perfectly. Though, now I'm wondering if it is a cache thing.
     
  13. LTL

    LTL Guest

    Well the Cd was o.k. I tried copying the files from my cd and placing them on the computer and installing from there. It didn't work. Well I was able though to install it. I found help on microsoft. This would be useful to some so here's the page http://support.microsoft.com/kb/324853/EN-US and thanks everybody who replied and helped.
     

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