Cant open any problems after superantispyware scan

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by silvermz3, Jan 12, 2012.

  1. silvermz3

    silvermz3 Private E-2

    I got a virus on my laptop and i believe it was a sfs.exe trojan file
    There would be a Win 7 Virus scanner that popped up saying my computer had a virus infected and it would do a scan

    I went through the tutorial on how to remove malware and i first installed and scanned with SUPERantispyware and it detected 7 files that were corrupted. After repairing it asked me to reboot and after rebooting i cant open any program such as internet explorer or google chrome. When trying to open the programs a screen pops up open with so i browsed to the folder and exe file internet explorer and when opening it nothing happens. I tried with itunes skype and its all the same

    need some help please
     
  2. thisisu

    thisisu Malware Consultant

    Hi silvermz3,

    http://img406.imageshack.us/img406/3189/windowsrepair.gif Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop on the PC with the infection.

    Open up this newly created folder and then open the "files" folder (...\windows repair v1.5.8\files)
    From here, locate the fix_exe_hijack.inf file and then Right-mouse click it one time, then choose "Install".
    Once you have done this, you should now be able to open applications again.
    Let me know the results or if you need additional help.

    If it was successful, continue on with the Malware Removal Guide.
     
  3. silvermz3

    silvermz3 Private E-2

    I get installation failed when trying to install fix_exe_hijack.inf
     
  4. thisisu

    thisisu Malware Consultant

    Interesting. I would like to screenshot of that but I suppose you aren't able to open mspaint to do that either. Did you try running it from a flash drive? You may want to try that if you have not already.

    Try merging the following into the registry: FixNCR.reg
     
  5. silvermz3

    silvermz3 Private E-2

    weird
    after restarting the laptop
    all the programs work again
    thanks for your help!
     
  6. thisisu

    thisisu Malware Consultant


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