cant play 2 games on pc can any1 help me please

hi there i have got a problem with my pc, my wife used to play playboy : the mansion until we had to get a repair man out to replace my mother board now it will not work an error message comes up saying : unable to intailize display width 800 height 600 depth 32 can anyone help with this because i am being nagged to sort it because my wife is missing it.

also i have been playing championship manager 4 on my pc it has been working until the other day i had to restore my computer and now it will not work at all i have tried to reinstall it but it still will not work an error message comes up saying: error 0x000d: unable to open fullscreen mode does any 1 know how to sort these problems out

 

Since you change your board you have to re-install the driver for your graphic card and sound card and the chipset for the board that's the .inf
if you have an intel chipset...

 

to be honest im not sure i had a problem with my sound before but the only thing is that i dont have the disc's any more can i do it with out them if so can u please tell me how and if not do u know how i can sort it out

 

What is the model of your motherboard?

 

as i said to you before i am not sure as the repair took the box with him this is my main problem

 

ok i have just founf that the motherboard that was fitted is: motherboard kit asrock p4l65g/plus molex cable s478 that is what i have just been told by the repair team that the repair man came from i dont know if that makes sence to anyone

 

hi again i also got told that i need to download INTEL 82845G GRAPHIC CONTROLLER DRIVER (WINDOWS XP) but when i tried to do so an error message came up saying : this system does not meet the minimum requirements for installing the software setup will exit

the pc i have is an emachine 420 if that helps as well

 

at what point do you get the errors? when starting the game? or when turning on your PC?

 

when i am starting up the games that when they start to pop up

 

Download and run the program listed in MajorAttitude's post above.. Post the results here. That way we will better be able to assist you.

 

Here is a list of drivers that ye need to install for this motherboard, based on your asrock p4i65g:

http://www.asrock.com/mb/download.asp?Model=P4i65G

 

System Vendor Information - What's This?
System Model P4i65G
System Type X86-based PC
BIOS Information - What's This?
BIOS Manufacturer American Megatrends Inc.
Release Date 08/09/2006
BIOS Version A M I - 9000608
Board Product ID P4i65G



Windows Information - What's This?
Windows Version Microsoft Windows XP Home Edition Service Pack 2 Build 2600
Serial Number
Logged In User mr&mrs brown
System Uptime 0 days, 4 hrs, 39 mins, 52 secs

Processor Information - What's This?
Name Manufacturer L2 Cache Ext Clock Load
Intel(R) Celeron(R) CPU 2.60GHz GenuineIntel 0 KB 100 MHz 4 %

Hard Drive Information - What's This?
Drive Name Capacity Partitions Status
WDC WD800EB-11DJF0 74 GB 2 OK

Floppy Drives - What's This?
Drive Name
Floppy disk drive

CD/DVD Drives - What's This?
Drive Name Transfer Rate
HL-DT-ST DVDRRW GSA-2164D USB Device Disc Must Be Loaded
SAMSUNG DVD-ROM SD-816B Disc Must Be Loaded
HL-DT-ST CD-RW GCE-8483B 2837.0607028754

Mass Storage Device Information - What's This?
Device Type Total Space Free Space Filesystem Volume SN
A: 3 1/2 Inch Floppy Drive - - - -
C: Local Fixed Disk 72 GB 35 GB NTFS 0889A4C2
D: Local Fixed Disk 2 GB 0 GB FAT32 32C57647
E: CD-ROM Disc - - - -
F: CD-ROM Disc - - - -
G: CD-ROM Disc - - - -

System Memory Information - What's This?
Location Part Number Capacity
DIMM2 - 256

Total RAM: 256 MB, 39 MB free

Printer Information - What's This?
Printer Name Printer Port Shared Share Name


Keyboard Information - What's This?
Keyboard Name Layout Number of Function Keys
Enhanced (101- or 102-key) 00000809 12

Mouse Information - What's This?
Mouse Name Number Of Buttons Pointing Type
Microsoft PS/2 Mouse 3 Unknown

Drive Controller Information - What's This?
Device Name PNP ID
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB PCI\VEN_8086&DEV_24DB&SUBSYS_24D01849&REV_02\3&267A616A&0&F9
Primary IDE Channel PCIIDE\IDECHANNEL\4&248D913&0&0
Secondary IDE Channel PCIIDE\IDECHANNEL\4&248D913&0&1

Bus Adapter Information - What's This?
Device Name PNP ID
Intel(R) 82801EB USB Universal Host Controller - 24D2 PCI\VEN_8086&DEV_24D2&SUBSYS_24D01849&REV_02\3&267A616A&0&E8
Intel(R) 82801EB USB Universal Host Controller - 24D4 PCI\VEN_8086&DEV_24D4&SUBSYS_24D01849&REV_02\3&267A616A&0&E9
Intel(R) 82801EB USB Universal Host Controller - 24D7 PCI\VEN_8086&DEV_24D7&SUBSYS_24D01849&REV_02\3&267A616A&0&EA
Intel(R) 82801EB USB Universal Host Controller - 24DE PCI\VEN_8086&DEV_24DE&SUBSYS_24D01849&REV_02\3&267A616A&0&EB
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD PCI\VEN_8086&DEV_24DD&SUBSYS_24D01849&REV_02\3&267A616A&0&EF

Display Adapter Information - What's This?
Name Video RAM Color Depth Resolution
Sound Adapter Information - What's This?
Device Name
USB Audio Device
C-Media AC97 Audio Device



Network Adapter Information - What's This?
Adapter Name MAC Addr DHCP Server IP Address DNS Server Subnet Gateway
Realtek RTL8139 Family PCI Fast Ethernet NIC 00:13:8F:E0:06:EE 62.30.112.121 77.96.87.71
62.30.112.39
194.117.134.19
62.30.0.39
255.255.255.0
77.96.87.1

ISP Information - What's This?
Description Value
Public IP Address -
Internet Service Provider -
Internet Service Provider Location -

Modem Information - What's This?
Name Type
SoftV92 Data Fax Modem Internal Modem

System User Information - What's This?
User Name Password Set Account Enabled
Administrator Yes Yes
ASPNET No Yes
Guest No No
HelpAssistant Yes No
mr&mrs brown No Yes
SUPPORT_388945a0 Yes No

Antivirus Information - What's This?
Vendor Product Up To Date
Telewest PCguard Anti-Virus YES
Firewall Information - What's This?
Vendor Product Enabled


Default Browser Information - What's This?
Name Vendor Version
Internet Explorer Microsoft Corporation 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)

Default Email Client Information - What's This?
Name Vendor Version

Microsoft Internet Explorer Settings - What's This?
Name Value
Home Page http://www.virginmedia.com
Use HTTP 1.1 Yes
Max Cache Size 4194303 MB
Proxy Enabled No
Proxy Server -
Use HTTP 1.1 with Proxy Servers No



Running Desktop Applications - What's This?
Name
LookInMyPC Inspector
MajorGeeks.com - Download Freeware and Shareware Computer Utilities. - Microsoft Internet Explorer
cant play 2 games on pc can any1 help me please - MajorGeeks Support Forums - Microsoft Internet Explorer
Windows Live Messenger
Installed Hotfixes - What's This?
Hotfix Install Date
FIX: ASP stops responding when calling Response.Redirect to another server using msxml4 sp2 08/07/2007
FIX: ASP stops responding when calling Response.Redirect to another server using msxml4 sp2 09/07/2007
Hotfix for Windows Media Format 11 SDK (KB929399) -
Hotfix for Windows XP (KB926239) 7/7/2007
Microsoft .NET Framework 1.1 Hotfix (KB928366) 12/07/2007
Microsoft .NET Framework 1.1 Service Pack 1 (KB867460) 25/04/2005
Security Update for Windows Media Player 10 (KB917734) -
Security Update for Windows Media Player 6.4 (KB925398) -
Security Update for Windows XP (KB890046) 7/8/2007
Security Update for Windows XP (KB893756) 7/8/2007
Security Update for Windows XP (KB896358) 7/8/2007
Security Update for Windows XP (KB896423) 7/8/2007
Security Update for Windows XP (KB896428) 7/8/2007
Security Update for Windows XP (KB899587) 7/8/2007
Security Update for Windows XP (KB899591) 7/8/2007
Security Update for Windows XP (KB900725) 7/8/2007
Security Update for Windows XP (KB901017) 7/8/2007
Security Update for Windows XP (KB901214) 7/8/2007
Security Update for Windows XP (KB902400) 7/8/2007
Security Update for Windows XP (KB904706) 7/8/2007
Security Update for Windows XP (KB905414) 7/8/2007
Security Update for Windows XP (KB905749) 7/8/2007
Security Update for Windows XP (KB908519) 7/8/2007
Security Update for Windows XP (KB911562) 7/8/2007
Security Update for Windows XP (KB911927) 7/8/2007
Security Update for Windows XP (KB913580) 7/8/2007
Security Update for Windows XP (KB914388) 7/8/2007
Security Update for Windows XP (KB914389) 7/8/2007
Security Update for Windows XP (KB917344) 7/8/2007
Security Update for Windows XP (KB917953) 7/8/2007
Security Update for Windows XP (KB918118) 7/8/2007
Security Update for Windows XP (KB918439) 7/8/2007
Security Update for Windows XP (KB919007) 7/8/2007
Security Update for Windows XP (KB920213) 7/8/2007
Security Update for Windows XP (KB920670) 7/8/2007
Security Update for Windows XP (KB920683) 7/8/2007
Security Update for Windows XP (KB920685) 7/8/2007
Security Update for Windows XP (KB922819) 7/8/2007
Security Update for Windows XP (KB923191) 7/8/2007
Security Update for Windows XP (KB923414) 7/8/2007
Security Update for Windows XP (KB923980) 7/8/2007
Security Update for Windows XP (KB924191) 7/8/2007
Security Update for Windows XP (KB924270) 7/8/2007
Security Update for Windows XP (KB924496) 7/8/2007
Security Update for Windows XP (KB924667) 7/8/2007
Security Update for Windows XP (KB925902) 7/8/2007
Security Update for Windows XP (KB926255) 7/8/2007
Security Update for Windows XP (KB926436) 7/8/2007
Security Update for Windows XP (KB927779) 7/8/2007
Security Update for Windows XP (KB927802) 7/8/2007
Security Update for Windows XP (KB928255) 7/8/2007
Security Update for Windows XP (KB928843) 7/8/2007
Security Update for Windows XP (KB929123) 7/8/2007
Security Update for Windows XP (KB929969) 7/8/2007
Security Update for Windows XP (KB930178) 7/8/2007
Security Update for Windows XP (KB931261) 7/8/2007
Security Update for Windows XP (KB931784) 7/8/2007
Security Update for Windows XP (KB932168) 7/8/2007
Security Update for Windows XP (KB933566) 7/8/2007
Security Update for Windows XP (KB935839) 7/8/2007
Security Update for Windows XP (KB935840) 7/8/2007
Update for Windows XP (KB894391) 7/8/2007
Update for Windows XP (KB898461) 7/8/2007
Update for Windows XP (KB900485) 7/8/2007
Update for Windows XP (KB908531) 7/8/2007
Update for Windows XP (KB910437) 7/8/2007
Update for Windows XP (KB911280) 7/8/2007
Update for Windows XP (KB916595) 7/8/2007
Update for Windows XP (KB920872) 7/8/2007
Update for Windows XP (KB922582) 7/8/2007
Update for Windows XP (KB927891) 7/8/2007
Update for Windows XP (KB930916) 7/8/2007
Update for Windows XP (KB931836) 7/8/2007
Update for Windows XP (KB936357) 7/12/2007
Windows Installer 3.1 (KB893803) 7/8/2007
Windows XP Hotfix - KB873339 7/8/2007
Windows XP Hotfix - KB885626 4/25/2005
Windows XP Hotfix - KB885835 7/8/2007
Windows XP Hotfix - KB885836 7/8/2007
Windows XP Hotfix - KB886185 7/8/2007
Windows XP Hotfix - KB887472 7/8/2007
Windows XP Hotfix - KB888239 4/25/2005
Windows XP Hotfix - KB888302 7/8/2007
Windows XP Hotfix - KB890859 7/8/2007
Windows XP Hotfix - KB891781 7/8/2007

Installed Programs - What's This?
Program
AddressBook
Adobe Acrobat 5.0 (Adobe Acrobat 5.0)
Adobe Flash Player ActiveX (Adobe Flash Player ActiveX)
Adobe Reader 7.0
Authentium
BroadJump Client Foundation (BroadJump Client Foundation)
camtool
Championship Manager 00-01 (Championship Manager 00-01)
CM 03-04
CM4
C-Media Audio Driver (C-Media WDM Audio Driver)
Connection Manager
DirectAnimation
DirectDrawEx
DVD Solution
DXM_Runtime
Fontcore
Freedom{890DC1F9-893B-4FD3-B4F8-476CA4F2777A} (Virgin Broadband PCguard)
Google Toolbar for Internet Explorer
ICW
IE40
IE4Data
IE5BAKEX
IEData
InCD!UninstallKey (InCD)
InstallShield Uninstall Information
J2SE Runtime Environment 5.0 Update 2
KB873339 (Windows XP Hotfix - KB873339)
KB884016
KB884267
KB885353
KB885626 (Windows XP Hotfix - KB885626)
KB885835 (Windows XP Hotfix - KB885835)
KB885836 (Windows XP Hotfix - KB885836)
KB886185 (Windows XP Hotfix - KB886185)
KB886612
KB887078
KB887472 (Windows XP Hotfix - KB887472)
KB887626
KB888239 (Windows XP Hotfix - KB888239)
KB888302 (Windows XP Hotfix - KB888302)
KB888656
KB890046 (Security Update for Windows XP (KB890046))
KB890859 (Windows XP Hotfix - KB890859)
KB891122
KB891781 (Windows XP Hotfix - KB891781)
KB893240
KB893241
KB893756 (Security Update for Windows XP (KB893756))
KB893803
KB893803v2 (Windows Installer 3.1 (KB893803))
KB894391 (Update for Windows XP (KB894391))
KB895181
KB895316
KB896358 (Security Update for Windows XP (KB896358))
KB896423 (Security Update for Windows XP (KB896423))
KB896428 (Security Update for Windows XP (KB896428))
KB897586
KB898461 (Update for Windows XP (KB898461))
KB898549
KB899587 (Security Update for Windows XP (KB899587))
KB899591 (Security Update for Windows XP (KB899591))
KB900399
KB900485 (Update for Windows XP (KB900485))
KB900725 (Security Update for Windows XP (KB900725))
KB901017 (Security Update for Windows XP (KB901017))
KB901214 (Security Update for Windows XP (KB901214))
KB902344
KB902400 (Security Update for Windows XP (KB902400))
KB904706 (Security Update for Windows XP (KB904706))
KB905414 (Security Update for Windows XP (KB905414))
KB905749 (Security Update for Windows XP (KB905749))
KB908519 (Security Update for Windows XP (KB908519))
KB908531 (Update for Windows XP (KB908531))
KB910437 (Update for Windows XP (KB910437))
KB911280 (Update for Windows XP (KB911280))
KB911562 (Security Update for Windows XP (KB911562))
KB911564 (Security Update for Windows Media Player (KB911564))
KB911854
KB911927 (Security Update for Windows XP (KB911927))
KB913580 (Security Update for Windows XP (KB913580))
KB914388 (Security Update for Windows XP (KB914388))
KB914389 (Security Update for Windows XP (KB914389))
KB916595 (Update for Windows XP (KB916595))
KB917344 (Security Update for Windows XP (KB917344))
KB917734_WMP10 (Security Update for Windows Media Player 10 (KB917734))
KB917953 (Security Update for Windows XP (KB917953))
KB918118 (Security Update for Windows XP (KB918118))
KB918439 (Security Update for Windows XP (KB918439))
KB919007 (Security Update for Windows XP (KB919007))
KB920213 (Security Update for Windows XP (KB920213))
KB920670 (Security Update for Windows XP (KB920670))
KB920683 (Security Update for Windows XP (KB920683))
KB920685 (Security Update for Windows XP (KB920685))
KB920872 (Update for Windows XP (KB920872))
KB922582 (Update for Windows XP (KB922582))
KB922819 (Security Update for Windows XP (KB922819))
KB923191 (Security Update for Windows XP (KB923191))
KB923414 (Security Update for Windows XP (KB923414))
KB923980 (Security Update for Windows XP (KB923980))
KB924191 (Security Update for Windows XP (KB924191))
KB924270 (Security Update for Windows XP (KB924270))
KB924496 (Security Update for Windows XP (KB924496))
KB924667 (Security Update for Windows XP (KB924667))
KB925398_WMP64 (Security Update for Windows Media Player 6.4 (KB925398))
KB925902 (Security Update for Windows XP (KB925902))
KB926239 (Hotfix for Windows XP (KB926239))
KB926255 (Security Update for Windows XP (KB926255))
KB926436 (Security Update for Windows XP (KB926436))
KB927779 (Security Update for Windows XP (KB927779))
KB927802 (Security Update for Windows XP (KB927802))
KB927891 (Update for Windows XP (KB927891))
KB928255 (Security Update for Windows XP (KB928255))
KB928843 (Security Update for Windows XP (KB928843))
KB929123 (Security Update for Windows XP (KB929123))
KB929399 (Hotfix for Windows Media Format 11 SDK (KB929399))
KB929969 (Security Update for Windows XP (KB929969))
KB930178 (Security Update for Windows XP (KB930178))
KB930916 (Update for Windows XP (KB930916))
KB931261 (Security Update for Windows XP (KB931261))
KB931784 (Security Update for Windows XP (KB931784))
KB931836 (Update for Windows XP (KB931836))
KB932168 (Security Update for Windows XP (KB932168))
KB933566 (Security Update for Windows XP (KB933566))
KB935839 (Security Update for Windows XP (KB935839))
KB935840 (Security Update for Windows XP (KB935840))
KB936357 (Update for Windows XP (KB936357))
LookInMyPC (LookInMyPC)
M928366 (Microsoft .NET Framework 1.1 Hotfix (KB928366))
Map Button Windows Live Toolbar
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 (1033) (Microsoft .NET Framework 1.1)
Microsoft Works
MobileOptionPack
Money2005b (Microsoft Money)
MPlayer2
MSI30a-KB884016
MSI30-Beta1
MSI30-Beta2
MSI30-KB884016
MSI30-RC1
MSI30-RC2
MSI31-Beta
MSI31-RC1
MSXML 4.0 SP2 KB925672
MSXML 4.0 SP2 KB927978
Multimedia Launcher
Nero - Burning Rom!UninstallKey (Nero OEM)
Nero BurnRights!UninstallKey (Nero BurnRights)
NetMeeting
OneCare Advisor Windows Live Toolbar
OutlookExpress
PCguard
PCHealth
Playboy - The Mansion
Popup Blocker Windows Live Toolbar
PowerDVD
PowerProducer
PPSDKRedistributables
RadialpointClientGateway_is1 (Virgin Broadband advisor 1.5.10)
Rhapsody (Rhapsody)
Rhapsody Player Engine
SchedulingAgent
Smart Menus Windows Live Toolbar
SmartCamera Ver 2.2
StuffIt 11
Tabbed Browsing Windows Live Toolbar
Ulead Photo Explorer 7.0 SE
Ulead Photo Express 4.0 SE
USB PC Cam Zoom
WebFldrs XP
WgaNotify (Windows Genuine Advantage Notifications (KB905474))
Windows Live Favorites for Windows Live Toolbar
Windows Live Messenger
Windows Live Outlook Toolbar Windows Live Toolbar
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar (Windows Live Toolbar)
Windows Live Toolbar Extension Windows Live Toolbar
Windows Live Toolbar Feed Detector Windows Live Toolbar
Windows Media Format Runtime (Windows Media Format 11 runtime)
Windows Media Player (Windows Media Player 10)
WMFDist11 (Windows Media Format 11 runtime)
Wudf01000 (Microsoft User-Mode Driver Framework Feature Pack 1.0)


Installed Services - What's This?
Program Path Start Mode Use Desktop Run As Status
Alerter C:\WINDOWS\system32\svchost.exe -k LocalService Disabled No NT AUTHORITY\LocalService Stopped
Application Layer Gateway Service C:\WINDOWS\System32\alg.exe Manual No NT AUTHORITY\LocalService Running
Application Management C:\WINDOWS\system32\svchost.exe -k netsvcs Manual No LocalSystem Stopped
ASP.NET State Service C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe Manual No NT AUTHORITY\NetworkService Stopped
Automatic Updates C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Running
Background Intelligent Transfer Service C:\WINDOWS\system32\svchost.exe -k netsvcs Manual No LocalSystem Stopped
ClipBook C:\WINDOWS\system32\clipsrv.exe Disabled No LocalSystem Stopped
COM+ Event System C:\WINDOWS\system32\svchost.exe -k netsvcs Manual No LocalSystem Running
COM+ System Application C:\WINDOWS\system32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} Manual No LocalSystem Stopped
Computer Browser C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Stopped
Cryptographic Services C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Running
DCOM Server Process Launcher C:\WINDOWS\system32\svchost -k DcomLaunch Auto No LocalSystem Running
DHCP Client C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Running
Distributed Link Tracking Client C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Running
Distributed Transaction Coordinator C:\WINDOWS\system32\msdtc.exe Manual No NT AUTHORITY\NetworkService Stopped
DNS Client C:\WINDOWS\system32\svchost.exe -k NetworkService Auto No NT AUTHORITY\NetworkService Running
DvpApi "C:\Program Files\Common Files\Command Software\dvpapi.exe" Auto No LocalSystem Running
Error Reporting Service C:\WINDOWS\System32\svchost.exe -k netsvcs Auto No LocalSystem Running
Event Log C:\WINDOWS\system32\services.exe Auto No LocalSystem Running
Fast User Switching Compatibility C:\WINDOWS\System32\svchost.exe -k netsvcs Manual No LocalSystem Running
Google Updater Service "C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe" Manual No LocalSystem Stopped
Help and Support C:\WINDOWS\System32\svchost.exe -k netsvcs Auto No LocalSystem Running
HID Input Service C:\WINDOWS\System32\svchost.exe -k netsvcs Auto No LocalSystem Running
HTTP SSL C:\WINDOWS\System32\svchost.exe -k HTTPFilter Manual No LocalSystem Stopped
IMAPI CD-Burning COM Service C:\WINDOWS\system32\imapi.exe Manual No LocalSystem Stopped
InCD Helper C:\Program Files\Ahead\InCD\InCDsrv.exe Auto No LocalSystem Running
Indexing Service C:\WINDOWS\system32\cisvc.exe Manual Yes LocalSystem Stopped
IPSEC Services C:\WINDOWS\system32\lsass.exe Auto No LocalSystem Running
Logical Disk Manager Administrative Service C:\WINDOWS\System32\dmadmin.exe /com Manual No LocalSystem Stopped
Logical Disk Manager C:\WINDOWS\System32\svchost.exe -k netsvcs Manual No LocalSystem Stopped
Messenger Sharing Folders USN Journal Reader service "C:\Program Files\MSN Messenger\usnsvc.exe" Manual No LocalSystem Running
Messenger C:\WINDOWS\system32\svchost.exe -k netsvcs Disabled No LocalSystem Stopped
MS Software Shadow Copy Provider C:\WINDOWS\system32\dllhost.exe /Processid:{40A1B51B-A85F-4E06-A6A4-0066C9AFC4D1} Manual No LocalSystem Stopped
Net Logon C:\WINDOWS\system32\lsass.exe Manual No LocalSystem Stopped
NetMeeting Remote Desktop Sharing C:\WINDOWS\system32\mnmsrvc.exe Manual Yes LocalSystem Stopped
Network Connections C:\WINDOWS\System32\svchost.exe -k netsvcs Manual Yes LocalSystem Running
Network DDE DSDM C:\WINDOWS\system32\netdde.exe Disabled No LocalSystem Stopped
Network DDE C:\WINDOWS\system32\netdde.exe Disabled No LocalSystem Stopped
Network Location Awareness (NLA) C:\WINDOWS\system32\svchost.exe -k netsvcs Manual No LocalSystem Running
Network Provisioning Service C:\WINDOWS\System32\svchost.exe -k netsvcs Manual No LocalSystem Stopped
NT LM Security Support Provider C:\WINDOWS\system32\lsass.exe Manual No LocalSystem Stopped
PCguard Firewall C:\Program Files\Virgin Broadband\PCguard\fws.exe Auto No LocalSystem Running
Performance Logs and Alerts C:\WINDOWS\system32\smlogsvc.exe Manual No NT Authority\NetworkService Stopped
Plug and Play C:\WINDOWS\system32\services.exe Auto No LocalSystem Running
Portable Media Serial Number Service C:\WINDOWS\System32\svchost.exe -k netsvcs Manual No LocalSystem Stopped
Print Spooler C:\WINDOWS\system32\spoolsv.exe Auto Yes LocalSystem Running
PrismXL C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS Auto Yes LocalSystem Running
Protected Storage C:\WINDOWS\system32\lsass.exe Auto Yes LocalSystem Running
QoS RSVP C:\WINDOWS\system32\rsvp.exe Manual No LocalSystem Stopped
Remote Access Auto Connection Manager C:\WINDOWS\system32\svchost.exe -k netsvcs Manual No LocalSystem Stopped
Remote Access Connection Manager C:\WINDOWS\system32\svchost.exe -k netsvcs Manual No LocalSystem Stopped
Remote Desktop Help Session Manager C:\WINDOWS\system32\sessmgr.exe Manual No LocalSystem Stopped
Remote Procedure Call (RPC) Locator C:\WINDOWS\system32\locator.exe Manual No NT AUTHORITY\NetworkService Stopped
Remote Procedure Call (RPC) C:\WINDOWS\system32\svchost -k rpcss Auto No NT AUTHORITY\NetworkService Running
Removable Storage C:\WINDOWS\system32\svchost.exe -k netsvcs Manual No LocalSystem Stopped
Routing and Remote Access C:\WINDOWS\system32\svchost.exe -k netsvcs Disabled No LocalSystem Stopped
Secondary Logon C:\WINDOWS\System32\svchost.exe -k netsvcs Auto Yes LocalSystem Running
Security Accounts Manager C:\WINDOWS\system32\lsass.exe Auto No LocalSystem Running
Security Center C:\WINDOWS\System32\svchost.exe -k netsvcs Auto No LocalSystem Running
Server C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Running
Shell Hardware Detection C:\WINDOWS\System32\svchost.exe -k netsvcs Auto No LocalSystem Running
Smart Card C:\WINDOWS\System32\SCardSvr.exe Manual No NT AUTHORITY\LocalService Stopped
SSDP Discovery Service C:\WINDOWS\system32\svchost.exe -k LocalService Manual No NT AUTHORITY\LocalService Running
Stuffit Archive Name Service "C:\Program Files\Smith Micro\StuffIt11\ArcNameService.exe" Auto No LocalSystem Running
System Event Notification C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Running
System Restore Service C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Running
Task Scheduler C:\WINDOWS\System32\svchost.exe -k netsvcs Auto No LocalSystem Running
TCP/IP NetBIOS Helper C:\WINDOWS\system32\svchost.exe -k LocalService Auto No NT AUTHORITY\LocalService Running
Telephony C:\WINDOWS\System32\svchost.exe -k netsvcs Manual No LocalSystem Running
Terminal Services C:\WINDOWS\System32\svchost -k DComLaunch Manual No LocalSystem Running
Themes C:\WINDOWS\System32\svchost.exe -k netsvcs Auto No LocalSystem Running
Uninterruptible Power Supply C:\WINDOWS\System32\ups.exe Manual No LocalSystem Stopped
Universal Plug and Play Device Host C:\WINDOWS\system32\svchost.exe -k LocalService Manual No NT AUTHORITY\LocalService Stopped
Volume Shadow Copy C:\WINDOWS\System32\vssvc.exe Manual No LocalSystem Stopped
WebClient C:\WINDOWS\system32\svchost.exe -k LocalService Auto No NT AUTHORITY\LocalService Running
Windows Audio C:\WINDOWS\System32\svchost.exe -k netsvcs Auto No LocalSystem Running
Windows Driver Foundation - User-mode Driver Framework C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup Manual No LocalSystem Stopped
Windows Firewall/Internet Connection Sharing (ICS) C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Running
Windows Image Acquisition (WIA) C:\WINDOWS\system32\svchost.exe -k imgsvc Auto No LocalSystem Running
Windows Installer C:\WINDOWS\system32\msiexec.exe /V Manual No LocalSystem Stopped
Windows Management Instrumentation C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Running
Windows Time C:\WINDOWS\System32\svchost.exe -k netsvcs Auto No LocalSystem Running
Wireless Zero Configuration C:\WINDOWS\System32\svchost.exe -k netsvcs Auto No LocalSystem Running
WMI Performance Adapter C:\WINDOWS\system32\wbem\wmiapsrv.exe Manual No LocalSystem Stopped
Workstation C:\WINDOWS\system32\svchost.exe -k netsvcs Auto No LocalSystem Running

Running Processes - What's This?
Process Name Version Vendor PID CPU/s T M H S
alg.exe 2492 00:00:00 6 64 KB 102 1
ArcNameService.exe 11.0.0.34 Smith Micro Software, Inc. 1380 00:00:00 5 248 KB 39 0
Broadbandadvisor.exe 1.5.10.14211 Virgin Broadband 184 00:00:02 13 2400 KB 270 0
BroadbandadvisorComHandler.exe 1.5.10.14211 Radialpoint Inc. 2272 00:00:00 4 1264 KB 89 0
CalCheck.exe 4, 0, 0, 0 Ulead Systems, Inc. 256 00:00:03 1 336 KB 29 0
CamTool.exe 1.00 Linux 240 00:00:03 2 524 KB 60 0
CFD.exe Unknown Unknown 2040 00:00:10 5 604 KB 229 0
csrss.exe 720 00:01:03 10 1336 KB 571 0
dvpapi.exe 4,94,107,129 Authentium, Inc. 672 00:00:00 4 196 KB 96 0
explorer.exe 6.00.2900.2180 (x... Microsoft Corporation 1740 00:00:22 11 3048 KB 330 0
fws.exe 5.5.2.14234 Radialpoint Inc. 1276 00:00:00 4 120 KB 183 0
GoogleToolbarNotifier.exe 1, 2, 1128, 5462 Google Inc. 220 00:00:00 5 592 KB 165 0
IEXPLORE.EXE 6.00.2900.2180 (x... Microsoft Corporation 2508 00:49:21 49 34252 KB 1599 1
InCD.exe 4, 3, 18, 0 Nero AG 140 00:00:00 6 468 KB 199 0
InCDsrv.exe 4, 3, 18, 0 Nero AG 1128 00:00:00 10 252 KB 137 0
LOOKIN~1.EXE 1.0.0.8 Solid Oak Software, Inc. 1884 00:00:01 6 4796 KB 141 0
lsass.exe 5.1.2600.2180 (xp... Microsoft Corporation 800 00:00:27 21 2124 KB 448 2
msnmsgr.exe 8.1.0178.00 Microsoft Corporation 200 00:03:04 17 3980 KB 583 1
PDVDServ.exe 5.00.0000 Cyberlink Corp. 132 00:00:00 2 184 KB 70 0
PRISMXL.SYS 6.0.1.22 New Boundary Technologies, Inc. 1048 00:00:00 2 24 KB 29 0
Rps.exe 5.5.2.14234 Virgin Broadband 192 00:04:57 62 18808 KB 1095 7
rundll32.exe 5.1.2600.2180 (xp... Microsoft Corporation 172 00:00:00 2 388 KB 100 0
services.exe 5.1.2600.2180 (xp... Microsoft Corporation 788 00:00:20 16 1292 KB 280 0
smss.exe 5.1.2600.2180 (xp... Microsoft Corporation 620 00:00:00 3 24 KB 22 0
spoolsv.exe 5.1.2600.2696 (xp... Microsoft Corporation 1820 00:00:00 10 688 KB 105 0
svchost.exe 1012 00:00:06 10 1336 KB 378 1
svchost.exe 1368 00:00:00 4 836 KB 76 2
svchost.exe 1444 00:00:00 14 120 KB 194 2
svchost.exe 5.1.2600.2180 (xp... Microsoft Corporation 1104 00:00:25 67 9860 KB 1244 2
svchost.exe 5.1.2600.2180 (xp... Microsoft Corporation 1332 00:00:02 6 196 KB 127 0
svchost.exe 5.1.2600.2180 (xp... Microsoft Corporation 952 00:00:00 17 1964 KB 218 0
System Idle Process 0 02:44:37 1 16 KB 0 0
System 4 00:00:38 61 24 KB 570 5
usnsvc.exe 8.1.0178.00 Microsoft Corporation 472 00:00:04 3 60 KB 91 0
vsnpstd3.exe 1, 0, 1, 5 Sonix 164 00:00:01 4 408 KB 25 0
winlogon.exe 5.1.2600.2180 (xp... Microsoft Corporation 744 00:00:01 16 3360 KB 430 0
WLLoginProxy.exe 4.100.313.1 Microsoft Corporation 3504 00:00:00 7 128 KB 211 0
wmiprvse.exe 2004 00:00:00 13 7676 KB 229 0
wuauclt.exe 7.0.6000.374 (win... Microsoft Corporation 1608 00:00:00 7 6524 KB 187 0

Registry Run Entries - What's This?
Name
[ROOT KEY] - HKEY_LOCAL_MACHINE:
[KEY] Software\Microsoft\Windows\CurrentVersion\Run
-NeroFilterCheck=C:\WINDOWS\system32\NeroCheck.exe
-BJCFD=C:\Program Files\BroadJump\Client Foundation\CFD.exe
-RemoteControl="C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
-InCD=C:\Program Files\Ahead\InCD\InCD.exe
-snpstd3=C:\WINDOWS\vsnpstd3.exe
-Cmaudio=RunDll32 cmicnfg.cpl,CMICtrlWnd
-Broadbandadvisor.exe="C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
-PCguard="C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
[ROOT KEY] - HKEY_CURRENT_USER:
[KEY] Software\Microsoft\Windows\CurrentVersion\Run
-MsnMsgr="C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
-swg=C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

View Page 2
Report Generated at: 12/07/2007 20:45:27
Generation Time: 962 seconds
Copyright Solid Oak Software, Inc. 2005

 

i hope this is what you needed the link that Theefool sent i couldn't find the drivers on there but once again i am still not sure what i am looking for so if you could have a look i would so greatful thank you again for all the time you all are putting in to this

 

The video drivers are listed as VGA drivers. If that is what ye are needing....

Also, in the future, please, copy the output of your looong post and save it as an attachment. Saves us from scrolling a lot.

 

sorry i am still learning all the things u do on here

 

problem solved i downloaded the Teefool told me to and it all works now i would like to say thank you for all your help on this and now i can help other with the same problem thanks to you guys