Can't run safe mode

I can't get into safe mode. When i try i get this error, HIMEM.SYS has detected unreliable XMS memory at address 030071AC Xm drive not installed. I'm running windows 98 on a compaq Presario 7594 with 256 ram. If you need more information, let me know. Thanks in advance. Alex

 

Don't tell me I baffled the geeks?

 

Google is your best friend. Sounds like a RAM problem. You can check out this MS article here:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q192397

I also found this article for your problem:


Next time you start up your machine, press the Ctrl key as soon as the startup memory count is complete and hold it down until the startup menu comes on the screen.

Select "Step by step confirmation" from the menu.

Respond YES to every question.

Watch the screen carefully for any error messages.

When the command to load himem.sys is processed

(DEVICE=C:\WINDOWS\HIMEM.SYS.......) you may see a message that says

"Himem.sys has detected unreliable XMS memory.....".

The next commands then produce the message that himem.sys is missing.

This is an indication that there may be a physical problem with the RAM memory installed in the computer.
-or-
Your Conventional Memory is too low to load Windows files.
-or-

#1 METHOD Even though you ram looks to be properly seated, pull them out, clean them off and re-seat them.

Himem.sys does not load if a memory problem is detected, and this then results in the other programs having problems because himem.sys is not loaded

 

Solution to this and other rpoblems on comp. I went and pruchased a new one. I was getting sick and tired of my my old comp. and it having problems all the time. Altough it would be nice to find out whats going on with the old one for future reference. Thanks for the help and by the way I tried what was suggested a couple of posts up and it didn't work so, yes, I'm still looking for an answer.