Can't shut down the PC (WinXP Home)

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by bennos, May 17, 2007.

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  1. bennos

    bennos Private First Class

    I am running WinXP Home. Recently (about 4 weeks now) my PC keeps booting back up after shut down.

    This is what has been happening: To shut down I do the following -
    Start - Turn Off Computer - Turn Off.
    As soon as it shuts down it boots right back up again instantly.

    To shut down without it rebooting, I have to press and hold the power button (on the front of the case) until it turns off the PC. I do this while it is in the shutting down process

    I don't know if it is a hardware or software problem. Any ideas? Could it be a virus causing this problem?

    Any ideas on what I can do to fix this problem would be GREATLY appreciated?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Is this the same PC as in your other thread here: Just delete the problem?!

    If so, complete the steps in the other thread as requested.

    This problem with rebooting may not be malware, but your other thread indicates you have malware.
     
  3. bennos

    bennos Private First Class

    Yes it is.

    I will perform the steps you suggested then post again after.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! I'm closing this thread. We will work all issues in the other thread..
     
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