can't start windows in any mode

I just received the blue screen when using my dell laptop. I tried restarting multiple times and I still get the same blue screen.

Stop: 0x0000007Ex (0x0000005, 0x86EEC3B2, 0xF7A7E270, 0F7A7DF6C)

I am running windows xp. I tried using last known configuration and I still get the blue screen. Also, if I try to startup in safe mode I just get stuck on a loading screen. Any help would be greatly appreciated.

Eric

 

Just noticed something new. When I try to startup in safe mode it gets stuck loading a file windows\system32\drivers\kmxstart.sys. Again, any help would be greatly appreciated. Thanks,

Eric

 

Yes you are correct with the stop error. I am using a handheld for Internet since the computer is down and it is tougher to type. Sorry. Here is the whole message on the blue screen:

a problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapter.

Check with your hardware vendor for any bios updates. Disable bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.

I really appreciate any help you can provide. Thanks,

Eric