Can't view desktop with Sony LCD monitor

Discussion in 'Hardware' started by geek_1337, Dec 5, 2010.

  1. geek_1337

    geek_1337 Private E-2

    I'm having an issue with viewing my windows desktop with my Sony lcd monitor. Whenever I go to boot up windows, I can see windows starting up but when it cuts to the desktop the screen is black. I did install the drivers for the card and I didn't get any kind of error messages when doing so. Also, I checked the documentation for my video card (Galaxy 9500 GT) and it says that my monitor has to operate at 75hz. When I try to use the integrated graphics on the motherboard, I can view the desktop normally. When checking the settings for my monitor, it shows the max hz at 60. I suspect that I just need a new monitor and I wanted to post this issue to get confirmation that I'm right. If this is the case then am I safe to buy pretty much any modern day lcd monitor or should I be looking for something particular? :confused
     
  2. sach2

    sach2 Major Geek Extraordinaire

    Check in Device Manager to make sure you don't have any yellow exclamation marks.

    What resolution do you have your Desktop set to [right-click Desktop and if Resolution isn't listed as a choice then try Properties or Display. [I'm thinking you have the resolution set higher than the monitor can handle.]
     
  3. gman863

    gman863 MajorGeek

    If Sach2's tip doesn't work here are a few other options.

    First, go into the BIOS setup of your PC (the startup screen should tell you what key to hit immediately at startup; it's usually DEL).

    Root around for the video options in the BIOS setup (if you're not comfortable with this get a friend with some setup experience to help you). The exact location in BIOS setup varies by manufacturer; however there should be an option for selecting either on-board video or the PCI (or, on old PCs, the AGP) video card slot. Note that, if you are connected to the onboard video and select the video card slot in the BIOS, you'll likely have to move the video cable back to the video card at reboot.

    Another trick to try is (with the video cable connected to the video card) booting Windows in Safe Mode. To do this start the PC and immediately start hitting F8 and choose "Safe Mode With Networking" (the network connection usually only works with a network cable; not a Wi-Fi card).

    If successful, the Windows screen and desktop will show up in 640x480 resolution (lousy video quality but viewable). While in Safe Mode, go to the video card mfr's website and download the latest drivers and software. If Safe Mode allows it, install the latest drivers and software (if these won't install in Safe Mode, you'll have to swap back to onboard video, reboot Windows normally and go to the next step). Do the same at Sony's website for the latest driver for your monitor model #.

    Having done the above steps, XP, Vista or 7 should automatically detect and adjust your monitor using the video card. If it doesn't you may be able to go into the video card software and manually force it to 60MHz.

    Hope these ideas help. :)
     
  4. geek_1337

    geek_1337 Private E-2

    Emailed Galaxy tech support and found my problem. My PSU only has 16a of power and the card requires 18a. Dumb mistake on my part. I'll look for a PSU that can support it. For those of you who posted solutions to my problem, thanks.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds