Captcha Box Scam

Discussion in 'Malware Help (A Specialist Will Reply)' started by wayne k, Apr 5, 2026 at 4:46 PM.

  1. wayne k

    wayne k Private E-2

    Unfortunately, about a month ago, I did what this video is describing. I just saw the video today.
    ***Media removed***

    I clicked on an "I am not a robot" prompt, then did
    Windows key + R
    Ctrl + V
    Enter

    I checked my bank account totals a couple days ago and everything was in order. My Experian credit report looks fine as well.

    Just in case, I would like you to help me to clean up any malware I may have.

    Thank you.
     

    Attached Files:

    Last edited by a moderator: Apr 5, 2026 at 8:25 PM
  2. Oh My!

    Oh My! Malware Expert Staff Member

    Greetings and :welcome: back to Major Geeks Malware Forum.

    My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

    ===================================================

    Ground Rules:
    • First, please keep in mind most of us at Major Geeks volunteer our assistance for your benefit in your time of need. Please try to match our commitment to you with your patience toward us.
    • It is important to not run any tools or take any steps other than those I will provide for you.
    • Please perform all steps in the order they are listed. If things are not clear or you experience problems be sure to stop and let me know.
    • Please take special note in my instructions whether to copy and paste, attach, or upload reports or files requested in my instructions
    • When your computer is clean I will let you know, provide instructions to remove tools and reports, and offer you information about how you can combat future infections.
    ===================================================

    Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and let me know.

    Please allow me some time to review what you have posted.
     
  3. Oh My!

    Oh My! Malware Expert Staff Member

    Let's start with this.

    ===================================================

    Removing Windows Security Exclusions

    --------------------
    • Click Start, type Security then select Windows Security
    • Click Virus & threat protection
    • Click Virus & threat protection settings - Manage settings
    • Scroll down to Exclusions then click Add or remove exclusions
    • Click on the down arrow to the right of each entry listed below then select Remove
    Code:
    c:\program files\mcafee
    c:\program files\common files\mcafee
    c:\program files (x86)\mcafee
    c:\program files (x86)\common files\mcafee
    C:\DELL\FD09N'c:\programdata\mcafee
    
    • Close the Windows Security window
    ===================================================

    Farbar Recovery Scan Tool Fix

    --------------------
    • Close any open programs or windows because your computer will automatically reboot after FRST64 is run
    • Right click on the FRST64 icon and select Run as administrator
    • Highlight the below information then hit the Ctrl + C keys at the same time and the text will be copied
    • There is no need to paste the information anywhere, FRST64 will do it for you
    Code:
    Start::
    CreateRestorePoint:
    CloseProcesses:
    Folder: C:\Users\wayne\AppData\Roaming\8624
    FF Extension: (Avast SafePrice | Comparison, deals, coupons) - C:\Users\wayne\AppData\Roaming\Mozilla\Firefox\Profiles\fifkm0du.default-release\Extensions\sp@avast.com.xpi [2025-06-13]
    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2022-01-27]
    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\banocneifbhefcbiiahbjdaaciccmjke
    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\callobklhcbilhphinckomhgkigmfocg
    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gomekmidlodglbbmalcneegieacbdmki
    CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki]
    Task: {4674FCF6-8DD7-4ACD-9052-214993399600} - System32\Tasks\EOSv3 Scheduler onLogOn => C:\Users\wayne\AppData\Local\ESET\ESETOnlineScanner\ESETOnlineScanner.exe  LOGON (No File) 
    Task: {FE9DC2CD-89AF-4581-9AFB-03F23C61ECC0} - System32\Tasks\EOSv3 Scheduler onTime => C:\Users\wayne\AppData\Local\ESET\ESETOnlineScanner\ESETOnlineScanner.exe  SCHED (No File) 
    FirewallRules: [TCP Query User{833BC667-7CC9-4310-83EF-F9882CCCEFE0}C:\program files\windowsapps\appleinc.itunes_12139.1.59021.0_x64__nzyj5cx40ttqa\itunes.exe] => (Allow) C:\program files\windowsapps\appleinc.itunes_12139.1.59021.0_x64__nzyj5cx40ttqa\itunes.exe => No File 
    FirewallRules: [UDP Query User{025DDA76-DE00-480E-B038-D7247F395279}C:\program files\windowsapps\appleinc.itunes_12139.1.59021.0_x64__nzyj5cx40ttqa\itunes.exe] => (Allow) C:\program files\windowsapps\appleinc.itunes_12139.1.59021.0_x64__nzyj5cx40ttqa\itunes.exe => No File 
    HKLM\...\RunOnce: [msedge_cleanup_{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}] => C:\Program Files (x86)\Microsoft\EdgeWebView\Application\146.0.3856.97\Installer\setup.exe [5064232 2026-04-02] (Microsoft Corporation -> Microsoft Corporation) 
    cmd: sfc /scannow
    cmd: DISM /Online /Cleanup-Image /CheckHealth
    End::
    
    • Click Fix
    • When completed the tool will create a log on the desktop called Fixlog.txt. Please copy and paste the contents of the file in your reply.
    ===================================================

    Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
    • Exclusions removed?
    • Fixlog
     
  4. wayne k

    wayne k Private E-2

    The Exclusions I see don't match yours. This is all I have. See attached.
     

    Attached Files:

  5. Oh My!

    Oh My! Malware Expert Staff Member

    They are all lumped together. Delete those.
     
  6. wayne k

    wayne k Private E-2

    Exclusions removed? Yes.

    Fixlog:
    Fix result of Farbar Recovery Scan Tool (x64) Version: 03-04-2026 01
    Ran by wayne (06-04-2026 09:28:29) Run:1
    Running from C:\Users\wayne\Desktop
    Loaded Profiles: wayne & Administrator
    Boot Mode: Normal
    ==============================================

    fixlist content:
    *****************
    Start::
    CreateRestorePoint:
    CloseProcesses:
    Folder: C:\Users\wayne\AppData\Roaming\8624
    FF Extension: (Avast SafePrice | Comparison, deals, coupons) - C:\Users\wayne\AppData\Roaming\Mozilla\Firefox\Profiles\fifkm0du.default-release\Extensions\sp@avast.com.xpi [2025-06-13]
    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2022-01-27]
    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\banocneifbhefcbiiahbjdaaciccmjke
    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\callobklhcbilhphinckomhgkigmfocg
    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gomekmidlodglbbmalcneegieacbdmki
    CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki]
    Task: {4674FCF6-8DD7-4ACD-9052-214993399600} - System32\Tasks\EOSv3 Scheduler onLogOn => C:\Users\wayne\AppData\Local\ESET\ESETOnlineScanner\ESETOnlineScanner.exe LOGON (No File)
    Task: {FE9DC2CD-89AF-4581-9AFB-03F23C61ECC0} - System32\Tasks\EOSv3 Scheduler onTime => C:\Users\wayne\AppData\Local\ESET\ESETOnlineScanner\ESETOnlineScanner.exe SCHED (No File)
    FirewallRules: [TCP Query User{833BC667-7CC9-4310-83EF-F9882CCCEFE0}C:\program files\windowsapps\appleinc.itunes_12139.1.59021.0_x64__nzyj5cx40ttqa\itunes.exe] => (Allow) C:\program files\windowsapps\appleinc.itunes_12139.1.59021.0_x64__nzyj5cx40ttqa\itunes.exe => No File
    FirewallRules: [UDP Query User{025DDA76-DE00-480E-B038-D7247F395279}C:\program files\windowsapps\appleinc.itunes_12139.1.59021.0_x64__nzyj5cx40ttqa\itunes.exe] => (Allow) C:\program files\windowsapps\appleinc.itunes_12139.1.59021.0_x64__nzyj5cx40ttqa\itunes.exe => No File
    HKLM\...\RunOnce: [msedge_cleanup_{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}] => C:\Program Files (x86)\Microsoft\EdgeWebView\Application\146.0.3856.97\Installer\setup.exe [5064232 2026-04-02] (Microsoft Corporation -> Microsoft Corporation)
    cmd: sfc /scannow
    cmd: DISM /Online /Cleanup-Image /CheckHealth
    End::
    *****************

    Restore point was successfully created.
    Processes closed successfully.

    ========================= Folder: C:\Users\wayne\AppData\Roaming\8624 ========================


    ====== End of Folder: ======

    C:\Users\wayne\AppData\Roaming\Mozilla\Firefox\Profiles\fifkm0du.default-release\Extensions\sp@avast.com.xpi => moved successfully
    "C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2022-01-27]" => not found

    "C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\banocneifbhefcbiiahbjdaaciccmjke" Folder move:

    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\banocneifbhefcbiiahbjdaaciccmjke => moved successfully

    "C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\callobklhcbilhphinckomhgkigmfocg" Folder move:

    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\callobklhcbilhphinckomhgkigmfocg => moved successfully

    "C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gomekmidlodglbbmalcneegieacbdmki" Folder move:

    C:\Users\wayne\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gomekmidlodglbbmalcneegieacbdmki => moved successfully
    HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\gomekmidlodglbbmalcneegieacbdmki => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{4674FCF6-8DD7-4ACD-9052-214993399600}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{4674FCF6-8DD7-4ACD-9052-214993399600}" => removed successfully
    C:\WINDOWS\System32\Tasks\EOSv3 Scheduler onLogOn => moved successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\EOSv3 Scheduler onLogOn" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{FE9DC2CD-89AF-4581-9AFB-03F23C61ECC0}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{FE9DC2CD-89AF-4581-9AFB-03F23C61ECC0}" => removed successfully
    C:\WINDOWS\System32\Tasks\EOSv3 Scheduler onTime => moved successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\EOSv3 Scheduler onTime" => removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\TCP Query User{833BC667-7CC9-4310-83EF-F9882CCCEFE0}C:\program files\windowsapps\appleinc.itunes_12139.1.59021.0_x64__nzyj5cx40ttqa\itunes.exe" => removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\UDP Query User{025DDA76-DE00-480E-B038-D7247F395279}C:\program files\windowsapps\appleinc.itunes_12139.1.59021.0_x64__nzyj5cx40ttqa\itunes.exe" => removed successfully
    "HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce\\msedge_cleanup_{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}" => removed successfully

    ========= sfc /scannow =========


    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.

    Verification 0% complete.
    Verification 1% complete.
    Verification 1% complete.
    Verification 2% complete.
    Verification 2% complete.
    Verification 3% complete.
    Verification 4% complete.
    Verification 4% complete.
    Verification 5% complete.
    Verification 5% complete.
    Verification 6% complete.
    Verification 6% complete.
    Verification 7% complete.
    Verification 8% complete.
    Verification 8% complete.
    Verification 9% complete.
    Verification 9% complete.
    Verification 10% complete.
    Verification 10% complete.
    Verification 11% complete.
    Verification 12% complete.
    Verification 12% complete.
    Verification 13% complete.
    Verification 13% complete.
    Verification 14% complete.
    Verification 15% complete.
    Verification 15% complete.
    Verification 16% complete.
    Verification 16% complete.
    Verification 17% complete.
    Verification 17% complete.
    Verification 18% complete.
    Verification 19% complete.
    Verification 19% complete.
    Verification 20% complete.
    Verification 20% complete.
    Verification 21% complete.
    Verification 21% complete.
    Verification 22% complete.
    Verification 23% complete.
    Verification 23% complete.
    Verification 24% complete.
    Verification 24% complete.
    Verification 25% complete.
    Verification 26% complete.
    Verification 26% complete.
    Verification 27% complete.
    Verification 27% complete.
    Verification 28% complete.
    Verification 28% complete.
    Verification 29% complete.
    Verification 30% complete.
    Verification 30% complete.
    Verification 31% complete.
    Verification 31% complete.
    Verification 32% complete.
    Verification 32% complete.
    Verification 33% complete.
    Verification 34% complete.
    Verification 34% complete.
    Verification 35% complete.
    Verification 35% complete.
    Verification 36% complete.
    Verification 36% complete.
    Verification 37% complete.
    Verification 38% complete.
    Verification 38% complete.
    Verification 39% complete.
    Verification 39% complete.
    Verification 40% complete.
    Verification 41% complete.
    Verification 41% complete.
    Verification 42% complete.
    Verification 42% complete.
    Verification 43% complete.
    Verification 43% complete.
    Verification 44% complete.
    Verification 45% complete.
    Verification 45% complete.
    Verification 46% complete.
    Verification 46% complete.
    Verification 47% complete.
    Verification 47% complete.
    Verification 48% complete.
    Verification 49% complete.
    Verification 49% complete.
    Verification 50% complete.
    Verification 50% complete.
    Verification 51% complete.
    Verification 52% complete.
    Verification 52% complete.
    Verification 53% complete.
    Verification 53% complete.
    Verification 54% complete.
    Verification 54% complete.
    Verification 55% complete.
    Verification 56% complete.
    Verification 56% complete.
    Verification 57% complete.
    Verification 57% complete.
    Verification 58% complete.
    Verification 58% complete.
    Verification 59% complete.
    Verification 60% complete.
    Verification 60% complete.
    Verification 61% complete.
    Verification 61% complete.
    Verification 62% complete.
    Verification 63% complete.
    Verification 63% complete.
    Verification 64% complete.
    Verification 64% complete.
    Verification 65% complete.
    Verification 65% complete.
    Verification 66% complete.
    Verification 67% complete.
    Verification 67% complete.
    Verification 68% complete.
    Verification 68% complete.
    Verification 69% complete.
    Verification 69% complete.
    Verification 70% complete.
    Verification 71% complete.
    Verification 71% complete.
    Verification 72% complete.
    Verification 72% complete.
    Verification 73% complete.
    Verification 73% complete.
    Verification 74% complete.
    Verification 75% complete.
    Verification 75% complete.
    Verification 76% complete.
    Verification 76% complete.
    Verification 77% complete.
    Verification 78% complete.
    Verification 78% complete.
    Verification 79% complete.
    Verification 79% complete.
    Verification 80% complete.
    Verification 80% complete.
    Verification 81% complete.
    Verification 82% complete.
    Verification 82% complete.
    Verification 83% complete.
    Verification 83% complete.
    Verification 84% complete.
    Verification 84% complete.
    Verification 85% complete.
    Verification 86% complete.
    Verification 86% complete.
    Verification 87% complete.
    Verification 87% complete.
    Verification 88% complete.
    Verification 89% complete.
    Verification 89% complete.
    Verification 90% complete.
    Verification 90% complete.
    Verification 91% complete.
    Verification 91% complete.
    Verification 92% complete.
    Verification 93% complete.
    Verification 93% complete.
    Verification 94% complete.
    Verification 94% complete.
    Verification 95% complete.
    Verification 95% complete.
    Verification 96% complete.
    Verification 97% complete.
    Verification 97% complete.
    Verification 98% complete.
    Verification 98% complete.
    Verification 99% complete.
    Verification 100% complete.

    Windows Resource Protection found corrupt files and successfully repaired them.
    For online repairs, details are included in the CBS log file located at
    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
    repairs, details are included in the log file provided by the /OFFLOGFILE flag.


    ========= End of CMD: =========


    ========= DISM /Online /Cleanup-Image /CheckHealth =========


    Deployment Image Servicing and Management tool
    Version: 10.0.26100.5074

    Image Version: 10.0.26200.8117

    The component store is repairable.
    The operation completed successfully.


    ========= End of CMD: =========



    The system needed a reboot.

    ==== End of Fixlog 09:30:35 ====
     
  7. Oh My!

    Oh My! Malware Expert Staff Member

    I have not found any malware on your computer. We cleaned up some stuff and checked the state of your operating system. Some files were repaired and now we need to run another Fix to clean up a different part of the system.

    Please do this.

    ===================================================

    Farbar Recovery Scan Tool Fix

    --------------------
    • Close any open programs or windows because your computer will automatically reboot after FRST64 is run
    • Right click on the FRST64 icon and select Run as administrator
    • Highlight the below information then hit the Ctrl + C keys at the same time and the text will be copied
    • There is no need to paste the information anywhere, FRST64 will do it for you
    Code:
    Start::
    CloseProcesses:
    C:\Users\wayne\AppData\Roaming\8624
    cmd: DISM /Online /Cleanup-Image /RestoreHealth
    End::
    
    • Click Fix
    • When completed the tool will create a log on the desktop called Fixlog.txt. Please copy and paste the contents of the file in your reply.
    ===================================================

    Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
    • Fixlog
     
  8. wayne k

    wayne k Private E-2

    Fix result of Farbar Recovery Scan Tool (x64) Version: 03-04-2026 01
    Ran by wayne (06-04-2026 13:22:48) Run:2
    Running from C:\Users\wayne\Desktop
    Loaded Profiles: wayne
    Boot Mode: Normal
    ==============================================

    fixlist content:
    *****************
    Start::
    CloseProcesses:
    C:\Users\wayne\AppData\Roaming\8624
    cmd: DISM /Online /Cleanup-Image /RestoreHealth
    End::
    *****************

    Processes closed successfully.

    "C:\Users\wayne\AppData\Roaming\8624" Folder move:

    C:\Users\wayne\AppData\Roaming\8624 => moved successfully

    ========= DISM /Online /Cleanup-Image /RestoreHealth =========


    Deployment Image Servicing and Management tool
    Version: 10.0.26100.5074

    Image Version: 10.0.26200.8117


    [== 3.8% ]

    [== 4.8% ]

    [=== 5.7% ]

    [=== 6.7% ]

    [==== 7.7% ]

    [===== 8.7% ]

    [===== 9.7% ]

    [====== 10.6% ]

    [====== 11.6% ]

    [======= 12.6% ]

    [======= 13.6% ]

    [======== 14.6% ]

    [========= 15.5% ]

    [========= 16.5% ]

    [========== 17.5% ]

    [========== 18.1% ]

    [========== 18.8% ]

    [========== 18.9% ]

    [=========== 19.8% ]

    [============ 20.8% ]

    [============ 21.8% ]

    [============= 22.8% ]

    [============= 23.8% ]

    [============== 24.8% ]

    [============== 25.7% ]

    [=============== 26.7% ]

    [=============== 27.4% ]

    [=============== 27.5% ]

    [================ 28.5% ]

    [================ 28.9% ]

    [================= 29.5% ]

    [================= 30.3% ]

    [================= 30.8% ]

    [================== 31.4% ]

    [================== 32.4% ]

    [=================== 33.4% ]

    [=================== 34.3% ]

    [==================== 34.8% ]

    [==================== 35.6% ]

    [==================== 35.6% ]

    [===================== 36.5% ]

    [===================== 37.2% ]

    [===================== 37.4% ]

    [====================== 38.4% ]

    [====================== 39.4% ]

    [======================= 40.4% ]

    [======================= 41.2% ]

    [======================== 41.9% ]

    [======================== 42.3% ]

    [======================== 42.6% ]

    [========================= 43.5% ]

    [========================= 44.5% ]

    [========================== 45.4% ]

    [========================== 45.9% ]

    [========================== 46.1% ]

    [===========================47.1% ]

    [===========================48.1% ]

    [===========================49.1% ]

    [===========================50.0% ]

    [===========================51.0% ]

    [===========================52.0% ]

    [===========================53.0% ]

    [===========================53.7% ]

    [===========================53.7% ]

    [===========================53.8% ]

    [===========================53.9% ]

    [===========================54.0% ]

    [===========================54.2% ]

    [===========================54.2% ]

    [===========================54.2% ]

    [===========================54.3% ]

    [===========================54.3% ]

    [===========================54.4% ]

    [===========================54.5% ]

    [===========================54.5% ]

    [===========================54.6% ]

    [===========================54.6% ]

    [===========================54.6% ]

    [===========================54.7% ]

    [===========================54.8% ]

    [===========================54.9% ]

    [===========================54.9% ]

    [===========================55.0% ]

    [===========================55.1% ]

    [===========================55.1% ]

    [===========================55.2% ]

    [===========================55.2% ]

    [===========================55.2% ]

    [===========================55.2% ]

    [===========================55.3% ]

    [===========================55.3% ]

    [===========================55.4% ]

    [===========================55.5% ]

    [===========================55.5% ]

    [===========================55.5% ]

    [===========================55.6% ]

    [===========================55.7% ]

    [===========================55.8% ]

    [===========================55.8% ]

    [===========================55.9% ]

    [===========================56.0% ]

    [===========================56.1% ]

    [===========================56.2% ]

    [===========================56.2% ]

    [===========================56.3% ]

    [===========================56.5% ]

    [===========================56.5% ]

    [===========================56.5% ]

    [===========================56.6% ]

    [===========================57.1%= ]

    [===========================58.0%= ]

    [===========================59.0%== ]

    [===========================59.4%== ]

    [===========================59.5%== ]

    [===========================59.5%== ]

    [===========================62.3%==== ]

    [===========================84.9%================= ]

    [==========================100.0%==========================]
    The restore operation completed successfully.
    The operation completed successfully.


    ========= End of CMD: =========



    The system needed a reboot.

    ==== End of Fixlog 13:25:08 ====
     
  9. Oh My!

    Oh My! Malware Expert Staff Member

    That looks good.

    I think we are all set. Are there any remaining issues?
     
  10. wayne k

    wayne k Private E-2

    The cleanup and file repair you did...Is that something I should do on a routine basis? Check in with Major Geeks every so often?
     
  11. Oh My!

    Oh My! Malware Expert Staff Member

    It is not necessary if everything is running fine. However, you are always welcome to post.
     
  12. wayne k

    wayne k Private E-2

    Then I don't need anything else at this time. Thank you so much!
     
  13. Oh My!

    Oh My! Malware Expert Staff Member

    My pleasure.

    Here is our final step and some additional information to consider.

    ===================================================

    KpRm by Kernel-panik

    --------------
    • Download KpRm and save it to your Desktop (see here if you must use Chrome)
    • Note: If the file is detected as malware it is not and it is safe to download. The detection is a false positive.
    • Right click on the icon and select Run as administrator
    • Click Yes on the Disclaimer
    • Place a check mark in Delete Tools, Create Restore Point, and Delete in 7 days
    • Click Run
    • Click OK on All operations are completed
    • KpRm will delete itself from you Desktop and you can either save or remove the report that is generated
    • You are free to remove any other tools/reports still remaining
    ===================================================

    All Clean!

    --------------

    Your computer is now clean. Please consider this going forward.

    Thank you for placing your trust in Major Geeks. It was a pleasure serving you.
     
  14. wayne k

    wayne k Private E-2

    Cleanup completed. Thank you again!
     
  15. Oh My!

    Oh My! Malware Expert Staff Member

    Anytime, you are always welcome here.

    Gary
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds