CD/DVD and Virtual Drives issues

Lately I uninstalled Norton 360, and Microsoft Security. When I rebooted my PC all CD/DVD drives, and virtual drives stopped showing up in My Computer. They are listed in Device Manager but its showing that they have no driver or are not working properly.. (They have the Triangle and the ! icon) Even uninstalling and re-installing will not work. Even with Virtual drives it always gets an error trying to create one with Daemon. I have no idea how to repair this.. Everything else on my PC is working perfectly.

I run Windows 7.

 

So no one knows what could have caused this?

 

Hi,
Try unplugging the cd/dvd drive (if it is a tower pc) then boot up into windows then shut down then re plug in cd/dvd drive, this will allow your system to re-recognise your drive, if it is a laptop you need to remove the drive, most are only held in with one screw as they are hot swappable, and follow as per before.

 

Yes I did that rebooting PC every time. I also just tried the unplugging of the Drive its-self. Alas, still not showing up in C menu. The drivers are all up to date also.

 

I contacted Microsoft Live chat support and he took over my PC and logged through some type of events log, and registry files. He said i had polymorphic polygons or something type of malware infection. He said it does it on purpose because since I have no CD Roms I cant re-install windows. Either way after that he pretty much told me I had to pay him like 200 dollars to fix it all manually. Guess that's Microsoft for you...

Any ideas how I can do this myself? Or any programs or registry cleaners that could maybe help me? I am not a PC noob by all means, I am just not sure what to do now.. I can't afford for Microsoft to do it.

 

Hi,
You need to go to the malware forum for this issue as we are not trained to dealed with infections/malware.... http://forums.majorgeeks.com/forumdisplay.php?f=35 ..... you need to run through the Read me Run me here .... http://forums.majorgeeks.com/showthread.php?t=35407 .... try to do all that is instructed and in the order given then create a new thread and post the required logs like this..... http://forums.majorgeeks.com/showthread.php?t=86880 .... Good Luck in getting your machine clean!!! please be patient with the malware pro's as they can be quite busy .