CD/DVD Drive This device cannot start code 10. Need help with this.

So I haven't used my dvd drives in a while (2 LiteOn iHAS224-06 models), I had no need to burn or copy anything so I'm not sure when I started having this problem. Anyways so today I try to copy 1 cd to another when I noticed my other dvd drive is not listed in my computers. So I opened device manager and I see that it has a warning symbol or whatever that is. I right clicked and selected properties and it says "This device cannot start. (Code 10)" o I uninstalled it, rebooted and the same message. I tried searching for drivers through device manager and still nothing, it says that it's up to date. Couldn't find any drivers for it online either when I came across a forum post that said you don't need drivers for cd and dvd drives. So I tried fix number 3 listed on http://forums.driverguide.com/showthread.php?t=57072 and that didn't do anything either.

I opened my case and switched the cables from my other drive with this drive and it seemed to work while the other one now had the code 10. I'm not sure if it's the cable because if that was the problem, it shouldn't be even listed on device manager right?

Then I tried manually editing the registry, and I read it said to delete the upperfilters and lowerfilters value, however I don't have either one of those listed so that's not helping me either.

I'm not sure what to do here.

 

Ok a quick update, I used the same sata cable on a completely different port and now my dvd drive is displaying in my computers and working fine. So could there be something wrong with the sata port on my motherboard? And again, wouldn't it just not even list it in device manager if it wasn't working?

 

Dagobert there really wont be any sort of indicator in device manager that there is a bad SATA port on the board. So the SATA cables and the DVD drives checkout fine since there working on different ports now, that's good. You didn't list who the manufacturer of you system but they all mainly have a bios level hardware diagnostic you can run to test everything out. Have you tried testing out your second DVD drive out on that same suspect SATA port on the motherboard to see if it will give you the same results?

 

It's a Gigabyte motherboard, and I guess I need to check the bios diagnostics.