cd-r/rw dvd rom

does not recognize there is a disk inserted. Have checked device manager says working fine. Trouble shoot to no avail.

 

phillips Cdd5301

 

Field Value
Motherboard Properties
Motherboard ID 31891.HPD.0000.D.0310140908
Motherboard Name TriGem Glendale

Front Side Bus Properties
Real Clock 100 MHz (QDR)
Bandwidth 3200 MB/s
Effective Clock 400 MHz
Bus Width 64-bit
Bus Type Intel NetBurst

Memory Bus Properties
Real Clock 133 MHz (DDR)
Bandwidth 2133 MB/s
Effective Clock 267 MHz
Bus Width 64-bit
Bus Type DDR SDRAM

Chipset Bus Properties
Bandwidth 267 MB/s
Effective Clock 267 MHz
Real Clock 67 MHz (QDR)
Bus Width 8-bit
Bus Type Intel Hub Interface
Field Value
Optical Drive Properties
Device Description PHILIPS CDD5301
Manufacturer Philips
Device Type DVD-ROM/CD-RW

Writing Speeds
CD-R 32x
CD-RW 10x

Reading Speeds
DVD-ROM 12x
CD-ROM 40x

Device Manufacturer
Company Name Royal Philips Electronics

Firmware Download http://www.philips.com/support


went to device driver said was fine-hit troubleshoot and updated driver to no avail XP SP3