CD Recording Software Problem

Discussion in 'Software' started by hardcoretexan, Apr 23, 2008.

  1. hardcoretexan

    hardcoretexan Private E-2

    I am running windows xp home and everytime I boot up I get an error message that I will paste later, it appears it comes from Roxio that was possibly preloaded but not on now. I have loaded a free version of roxio, didn't fix it, then tried to uninstall wouldn't let me(missing file or something) so I was directed to a windows roxio removal page where I deleted everything manually including registry entries, Now I still have the same error message and a c++ error from roxio.
    I do have Nero on my box now but it still will not allow me to write to any cd or dvd. I have updated all drivers and software, ran regcure and everything else I can think of but nothing helps.

    GC



    CD Recording Software
    Roxio, Inc.
    Issue Description:

    A CD-recording driver is installed that might cause stability problems, including problems shutting down and problems using a CD/DVD drive. This driver will be disabled.
    This driver might have been installed by Easy CD Creator, Windows Media Player or RealJukebox. You might not be able to record CDs until you obtain compatible drivers.

    Roxio, Inc. provides an update for Easy CD Creator users at the Easy CD Creator Updates Web site.

    For Windows Media Player users, see the Microsoft Web site at http://www.microsoft.com/windows/windowsmedia/windowsxp/roxio.asp.

    For RealJukebox users, see the RealNetworks Web site at http://switchboard.real.com/rj2/?cd=xpfix.

    Contact Information:

    Roxio Support Web site (English): http://www.roxio.com/support
    Roxio Support Web site (Japan): http://www.roxio.co.jp/support
     
    Last edited by a moderator: Apr 23, 2008
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    HI


    Yes you would have to post the error message for us to fully determine what the issue is, but off hand if its at boot its likely to be a uninstalled listing in the startup of XP, which is where all the apps that start at boot are, if one is left and the application is removed then it will error as it has nothing to start.

    What I would do if this is the case, is to run CCleaner and click Tools > Startup and look for anything named Roxio or Drag to Disk ( as Drag to Disk is a known startup of Roxio to handle drag and drop packet writing cds ) and delete, if in doubt do please post a screenshot or list of the startups and we can advice.

    BUT error message will narrow this down, so do please post.
     
  3. hardcoretexan

    hardcoretexan Private E-2

    These are the actual error messages when windows starts up and the pop up that I already posted.
    I have the pc registry results but it is too lengthy to post.

    GC


    First error message

    Microsoft Visual C+ + Runtime Library

    Runtime Error!

    Program: ...ommon Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

    This application has requested the runtime to terminate it in an unusual way.
    Please contact the application's support team for more info.

    Second Error Message that pops up immediately after you close the first one.

    Microsoft Visual C++ Runtime Library

    Runtime Error!

    Program: ...ommon Files\Roxio Shared\9.0\SharedCom\RoxLiveShare9.exe

    R6025
    -pure virtual function call
     
  4. hardcoretexan

    hardcoretexan Private E-2

    I am still getting these same errors, nothing has worked so far, any other suggestions.

    GC
     
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Have you removed from Programs\Common Files\ the Roxio folder?
     
  6. Tarquin BA

    Tarquin BA Private First Class

    Have you tried enabling CD recording on the drive ?

    This may have been disabled by the other burning software.

    My Computer. Right click the CD drive. click Properties. Click the Recording tab at the top.
    Make sure the box is checked where it says "Enable CD recording on this drive".
     
  7. hardcoretexan

    hardcoretexan Private E-2

    Common files/roxio was removed and cd and dvd recording is enabled.

    GC
     
  8. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  9. hardcoretexan

    hardcoretexan Private E-2

    I know how to run msconfig and nothing with roxio is running.

    GC
     

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