Checkdisk 'frozen'?

Discussion in 'Software' started by cellbiodoc, Feb 14, 2014.

  1. cellbiodoc

    cellbiodoc Private E-2

    I'm new to using online forums (first time posting on one), so please bear with me if I'm not doing it 100% right.

    I have an HP Pavilion dv7 running Windows 7-64 bit. For the past several weeks it has had some slowing issues (windows explorer was hanging). A few days ago it got unbearable, it would hang for several minutes or even over an hour to do the most basic things, like open documents folder. I did a bunch of searches on different sites and tried all sorts of crap and none of it worked. Last night I did a Windows reinstall and it worked perfectly again for a couple of hours. Then I got a notification to update Windows. I initiated the update and it seemed to be working fine (%complete was steadily going up). I knew it would take a while, so I left it to update and did some other stuff. When I went back to it about an hour later, the laptop had gone to sleep. I moved the mouse to wake it and got the blue screen of death. I did a hard restart and Windows loaded (very slowly) and the explorer hanging issues started again. I saw multiple posts on various sites indicating that part of the HD may be corrupt and recommended running chkdsk.

    This brings us to my question... Chkdsk appears to have stopped running in stage 4. It has said "10 percent complete. (60853 of 136944 files processed)" for over 90 minutes now. Is this normal? The HDD light is on, but it is solid and not flashing. The fan has been on almost the entire time, but has switched off for brief periods a few times. I know it can take a very long time for chkdsk to run, but I am wary that it has been on the 60853 for such a long time. Any recommendations on what to do? Is the computer just done? I don't have a problem replacing it if I have to, but I'd rather keep it for the sake of cost, and it is a great machine when it works properly.

    Oh, if it matters, it is a HP Pavilion dv7-6163cl Entertainment Notebook with two 500 GB hard drives (there are two physical drives, not partitions). The main drive runs the OS and has a ~20GB partition for recovery. The secondary drive is empty and for storage. Both are formatted NTFS. The CPU is Intel Core i7-2670QM Processor 2.20 GHz with Turbo Boost Technology up to 3.10 GHz. The memory is 8GB DDR3 SDRAM (2 DIMM) with 16GB max supported RAM. Video graphics: Radeon HD 6770M s .

    I appreciate any help.
     
  2. mdonah

    mdonah Major Geek Extraordinaire

    I had an isuue similar to this. The drive access LED would stay lit and was bright. I also had BSODs. It turned out that the controller circuitry on the hard drive's circuit board had gone bad. I had to replace the hard drive. I hope your secondary drive isn't having the same issues.
     
  3. cellbiodoc

    cellbiodoc Private E-2

    As far as I know the secondary drive is fine, but I've only used it for storage. Is there a way to get the Windows install partition on the main drive onto the secondary (assuming Windows ever loads again)?
     
  4. mdonah

    mdonah Major Geek Extraordinaire

    There are several backup utility software titles like AOMEI Backupper and Macrium Reflect to name two, but if the problem is that controller circuitry for the hard drive and it fails during the backup process the job won't complete and you may even get another BSOD.

    TBH, I caused my own problem because I put a hard drive that stated on it's label "not suitable for laptop computer use" into my laptop anyway after contacting the seller and his assurance that it would be OK (yeah, right rolleyes).
     
  5. cellbiodoc

    cellbiodoc Private E-2

    After letting it run for over 72 hours, it was still at 10% so I decided to just pull the plug, if you will. The hard drive was already corrupted and I gave up hope trying to fix it. Luckily 2 days before it happened I backed up all of my files and have 0% loss. I ended up scrapping the drive and since the laptop has two, I formatted the (empty) secondary drive and did a clean install and it's working like new. Actually, better than new because the clean install didn't come with any of the worthless bloatware.
     

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