Clean uninstall of printer and driver??

Discussion in 'Hardware' started by caskin, Jan 25, 2013.

  1. caskin

    caskin Private E-2

    Since installing new printer Canon MP499 have been expericing driver conflicts...how do I carry out a clean removal of printer and its associated software,drivers etc.....Thanks
     
    caskin, Jan 25, 2013
    #1
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    If it is Win 7 and below, I use Revo Uninstaller http://majorgeeks.com/Revo_Uninstaller_d5706.html
    Revo shows two entries for my HP printer.
    When I click on All Programs, then HP, I have two entries and an uninstall option for each of those. Revo will use the program's uninstall routine first then will follow up by picking the bits and pieces that the program's uninstaller leaves in the registry.

    As far as Revo, when you are presented with the registry items, do not blindly delete everything. Only the registry entries in bold should be removed.
     
    plodr, Jan 25, 2013
    #2
  3. caskin

    caskin Private E-2


    many thanks for reply and link really appreciate the help:)
     
    caskin, Jan 26, 2013
    #3
  4. caskin

    caskin Private E-2

    Could you advise again...Have downloaded from your link Revo uninstaller,but its only showing software and not hardware????Option for all programsas you state in your help is not availble to me,or at leats does appear to be???Do I need to pay for Revo Uninstaller Pro???Thanks
     
    caskin, Jan 26, 2013
    #4
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    You do not need to pay for Revo Pro to use the Free version. When the ad comes up, just click No Thanks.
    Revo removes programs, same as Add Remove Programs.
    You remove the printer through the Control Panel, Printer and Faxes folder.

    You failed to mention what version of Windows you are running.
     
    plodr, Jan 26, 2013
    #5
  6. caskin

    caskin Private E-2

    Hi Thanks for getting back,system is win 7 64bit.....I dont mean to sound thick (although perhaps I am!!!) but with the copy of Revo that I have downloaded it gives me no options to remove hardware or drivers??

    YOu state you revo shows 2 entries for your HP printer,all mine does is make reference to the soft ware that accompanies my canon,like easy print,registrartion and the like.....ideally what I was looking for was a progamme that could remove the printer hardware as well as all drivers so that nothing remained in the PC or regsitry relating to the printer?
     
    caskin, Jan 26, 2013
    #6
  7. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    You remove the printer and it's associated driver through the Control Panel after you remove whatever printer software you see Revo listing.

    You will not find a program that removes hardware - that is done through Windows.
    You will find programs to cleanly uninstall software; windows Add/Remove programs is very careless about removing registry entries, hence the use of 3rd part programs for program removal.
     
    plodr, Jan 26, 2013
    #7
  8. caskin

    caskin Private E-2

    OK Many thanks for taking time to help
    :)
     
    caskin, Jan 27, 2013
    #8
  9. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    That's why we're here volunteering - to answer questions.
    Let us know how the removal went.

    If you are at all unsure, do what I always do in that situation, create a restore point BEFORE you start the process.
     
    plodr, Jan 27, 2013
    #9

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