Cleaning Seems to have worked.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by f0zzy91, May 31, 2011.

  1. f0zzy91

    f0zzy91 Private E-2

    My internet browser was acting up. Would go to some websites sometimes. Wouldn't in the next minute.

    At one point I was trying to sign into mail.live.com and it looked suspicious, like a face image made to look like the real site. I figured it was trying to grab my password so I used an email I cared less about, with fewer contacts in the mailbox. I cancelled the load after a few seconds. I only hope none of my contacts get fooled.

    I tried running the anti-spyware I had. Malwarebytes would fail before it could update. Same with AdAware. So I came here.

    I followed your READ & RUN and it seems to be working.

    Thanks. Here are the logs for your curiosity.

    If you see anything else that stinks. Unless you know how to fix it, then that's great.

    dg
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean, but I need to ask what you are using for an AV program?
     
  3. f0zzy91

    f0zzy91 Private E-2

    I had AVG Free before I ran all the recommended programs, though I uninstalled it as instructed. Haven't reinstalled it yet...

    I have to ask why you ask.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I just asked because I did not see any AV software installed on your system. I hope you have reinstalled AVG by now. Keep it updated and read the last link on How to Protect yourself.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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