Combofix is being blocked by existing real time scanners

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by musicgold, Jul 7, 2011.

  1. musicgold

    musicgold Private E-2

    Hi,

    I am trying to run Combofix on a friend’s machine. Combofix tells me at the beginning that there are two real time scanners running on the machine.

    1. Avast real time scanner
    2. Spydoctor scanner (or something like that)

    I don’t know how to disable these scanners. I have already installed Avast from the laptop. I am not sure if these scanners are letting Combofix do its work.

    What should I do?

    Thanks.
     
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

  3. musicgold

    musicgold Private E-2

    Thanks.

    That article applies if you have those programs on your machine.
    As I said, I have already uninstalled Avast and I don't see spyware doctor on the machine and that is what is puzzling me. I don't have anything to disable or stop.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  5. musicgold

    musicgold Private E-2

    Thanks TimW.

    I did that. However, when I ran Combofix one more time, it still shows me that those two scanners are running. How can I get rid of those scanners?
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please do not worry about it. At the moment what is important is you following the instructions which were provided for you.
     

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