computer drops internet on wifi

Discussion in 'Hardware' started by bontrose, Nov 28, 2014.

  1. bontrose

    bontrose Private E-2

    OS: windows 7
    Brand:Dell
    Make:laptop
    Model: N5050

    Problem:
    when on WiFi connection the internet connectivity drops out.
    when on Ethernet connection the internet does not drop out.

    usually disconnecting and reconnecting to the WiFi network the problem is usually temporally fixes the problem. I get many different errors when I try to solve network connection

    for example:http://i.imgur.com/vr6YqQp.png

    sometimes the solve works, other times... not so much

    I have tried changing the DNS, which didn't seem to change anything.
    i have tried pingingthings while this occurs, localhost goes through(as it should), Google/yahoo/YouTube/duckduckgo does not
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    You can try udating the driver.
    Another option is to use a USB wireless dongle in case the one in your laptop is going bad.
     
  3. bontrose

    bontrose Private E-2

    I have tried updating the driver before. I happen to have a spare "dongle" so I will try that while having the one in the laptop tuned off
     
  4. bontrose

    bontrose Private E-2

    Update:

    it happens less.
    a lot less.
    but it is still there.
     
  5. the mekanic

    the mekanic Major Mekanical Geek

    Do you have any other software "assistants" other than Windows Wireless Zero making the wireless connection?

    What is the make/model of your current wireless card?

    When was the most recent malware scan, and what A/V suite/scanner do/did you use?
     
  6. bontrose

    bontrose Private E-2

    what do you mean by assistants?

    dell wireless 1703 802.11b/g/n(2.4GHz)

    about a day or 2 before OP. Mbam.
     
  7. the mekanic

    the mekanic Major Mekanical Geek

    By assistant, I mean a Dell wireless software suite.

    Have you uninstalled, and reinstalled the WiFi card? Have you used a command prompt to flush the DNS?
     

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