Computer froze, logged back on and things changed

Operating system: Windows XP

I had a thread in malware section and Chaslang told me to come here.

When I restarted my computer after it froze, I instantly noticed that my wallpaper and deskstop icons were gone and appearences had reverted back to factory settings. Some programs remained, other programs came up missing. My pictures, music and videos were all missing as well. Eventually after right clicking start and "exploring all users", I found my pictures and videos in a "Blakey" folder. This is the account I have always used. I also noticed there are two other accounts now. "TEMP" and "TEMPBLAKE". I don't know where these came from. When I did a "Cmd" on start and run the line read "C: documents and settings\TEMPBLAKE:>"

When I log on the account says "Blakey" Though. I can do most of the things I could do on the internet. I can use search engine, play music on winamp, view pictures (when I found them) I just cannot download anything, view youtube videos or anything with active X and some programs won't run. Also, like I said the appearence changed and my files "moved".

 

Your profile most likely corrupted. Thats why you see what you do...as for fixing it, thats probably not in your cards.

What you can do is, backup the contents of the Blakey folder, make a new user account, and copy the contents over.

 

how can I make a new user account, copy and transfer the files? Does this delete the old one?
When I go into control panel and click on user accounts it won't let me in because my computer can't find the run32dll.exe.

 

Give the exact error please.

 

Start, control panel, Click user accounts

error message: Windows cannot find "rundll32.exe" Make sure you typed the name correctly and then try again To search for file, click start button and then search".

Searched it. couldn't find it.

Every forum has been saying that this could be a virus.

 

To copy data and settings to a new user acount:
http://support.microsoft.com/?kbid=811151

 

The only problem is when I try to get into user accounts in control panel it wont let me because of this error message

"Windows cannot find "rundll32.exe" Make sure you typed the name correctly and then try again To search for file, click start button and then search".

It doesn't work in safe mode either.

 

Missing system files calls for a "scannow" procedure. Details here:
http://www.updatexp.com/scannow-sfc.html

 

found it. The only way I found it was by going to advanced options and searching the hidden folders. It is rundll32 with a blank white page icon next to it. It says that it is located in the C:windows/softwaredistribution/download/
After download there is a large number.

What do I do now?

 

okay heres what happened. I clicked copy and pasted the file in the windows
system 32 folder. An option popped up asking if I wanted to use my win xp cd to change the files. I cant find the cd, so I selected no. My computer is running a little slow but User Account worked. I am in user accounts and I see "Blakey" "Guest" and "ASP.Net machine A..."
Under ASP.Net machine A it says "limited account, password protected".

What is this? What do I do now?

 

Blakey is set for "Computer Administrator"

Guest is turned off. What should be my next move?

 

nm. Okay I made a new account and everything downloads and works right so far.

Is there anything that you recommend I do besides find the Xp cd? Should I download the get run key and show run key and run those? Should I enable system restore on this profile? Things like this that you would recommend.

 

okay. Thanks. As always thanks a ton Chaslang. You are awesome! I hope they pay you for this.

 

Nope, that make him even better than awesome.