Computer Has Been Slower And Sometimes Freezes

Greetings and welcome back to the Major Geeks Malware Forum.

Apologies for your frustrating experience trying to follow the posting instructions. You have provided all the necessary information I need to start. Please allow me some time to review what you have posted.

 

This does not appear to be malware related but let's see if we can improve things.

Windows 11 is not officially supported on your computer. This can cause some secondary issues.

Please do this.

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Deleting Chrome Notifications

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• Note: I would recommend deleting all Notifications and blocking that capability unless you find notifications necessary
• Launch Chrome
• Copy and paste chrome://settings/content/notifications in the address bar and hit Enter
• Scroll down to Allowed to send notifications
• For any entry you are not familiar with or do not want click on the 3 horizontal dots to the right and select Remove
• I recommend you Disable Chrome Notifications and if you would like to follow the instructions here
• Close Chrome, relaunch the browser and check the performance

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Farbar Recovery Scan Tool Fix

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• Close any open programs or windows because your computer will automatically reboot after FRST64 is run
• Right click on the FRST64 icon and select Run as administrator
• Highlight the below information then hit the Ctrl + C keys at the same time and the text will be copied
• There is no need to paste the information anywhere, FRST64 will do it for you

Code:

Start::
CreateRestorePoint:
CloseProcesses:
HKU\S-1-5-21-2529994433-2611112453-1333449315-1003\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://securedsearch.lavasoft.com/?pr=vmn&id=webcompa&ent=hp_WCYID10420__190913
S2 HP Comm Recover; "C:\Program Files\HPCommRecovery\HPCommRecovery.exe" [X] 
S2 HPJumpStartBridge; "c:\Program Files (x86)\HP\HP JumpStart Bridge\HPJumpStartBridge.exe" [X] 
S2 HPSupportSolutionsFrameworkService; "C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe" [X] 
S2 mccspsvc; "C:\Program Files\Common Files\McAfee\CSP\5.5.107.0\\McCSPServiceHost.exe" [X] 
Task: {571FBF76-7B61-474F-A3F8-1D78B7200C86} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Report => C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\HPSFReport.exe  /send (No File) 
Task: {BCD0D314-6A97-434E-A84D-1AE741C867F6} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_CN0C55V3CC => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe  /ForDevice:CN0C55V3CC (No File) 
Task: {6977E4CC-1775-4455-88E0-2F1292F40316} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe  /DeviceScanR6 (No File) 
Task: {077BA067-7C15-40F0-B22E-C9DC2A54B4A2} - System32\Tasks\Microsoft\Windows\Location\Notifications => %windir%\System32\LocationNotificationWindows.exe  (No File) 
Task: {CCDFC0B8-01A3-4E74-A820-4F13F51D269E} - System32\Tasks\Microsoft\Windows\Mobile Broadband Accounts\MNO Metadata Parser => %SystemRoot%\System32\MbaeParserTask.exe  (No File) 
Task: {42902494-93AE-4B98-B39F-904B20CBE8C2} - System32\Tasks\Microsoft\Windows\PI\SecureBootEncodeUEFI => %WINDIR%\system32\SecureBootEncodeUEFI.exe  (No File) 
Task: {4B084CF5-69B3-4809-9DA3-B9E4351F3771} - System32\Tasks\Microsoft\Windows\UpdateOrchestrator\MusUx_LogonUpdateResults => %systemroot%\system32\MusNotification.exe  LogonUpdateResults (No File) 
Task: {FF10FA03-E8B6-49D6-A4D4-232A871C55A1} - System32\Tasks\Microsoft\Windows\UpdateOrchestrator\MusUx_UpdateInterval => %systemroot%\system32\MusNotification.exe  Display (No File) 
Task: {6ECC17BA-2F21-4D1D-A937-AF5B7E29ED7A} - System32\Tasks\Microsoft\Windows\UpdateOrchestrator\Reboot => %systemroot%\system32\MusNotification.exe  (No File) 
Task: {674FA3C5-304A-4D83-9566-BAA7DBB76224} - System32\Tasks\Microsoft\Windows\UpdateOrchestrator\Reboot_AC => %systemroot%\system32\MusNotification.exe  /RunOnAC RebootDialog (No File) 
Task: {29B68721-026E-418C-8CD5-A8EF2F1E2DCE} - System32\Tasks\Microsoft\Windows\UpdateOrchestrator\Reboot_Battery => %systemroot%\system32\MusNotification.exe  /RunOnBattery RebootDialog (No File) 
Task: {071A0CAF-202C-479A-842A-14246E469140} - System32\Tasks\Microsoft\Windows\UpdateOrchestrator\USO_Broker_Display => %systemroot%\system32\MusNotification.exe  Display (No File) 
Task: {F3E6E7ED-A196-4E44-8803-55FAB3AD4E29} - System32\Tasks\Microsoft\Windows\UpdateOrchestrator\USO_UxBroker => %systemroot%\system32\MusNotification.exe  (No File) 
CustomCLSID: HKU\S-1-5-21-2529994433-2611112453-1333449315-1001_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Users\Kelly the Great\AppData\Local\GoToMeeting\19950\G2MOutlookAddin64.dll => No File 
CustomCLSID: HKU\S-1-5-21-2529994433-2611112453-1333449315-1001_Classes\CLSID\{E9E7529D-7F09-410B-AF2A-CC154473B19C}\InprocServer32 -> C:\Users\Kelly the Great\AppData\Local\Google\Update\1.3.35.452\psuser_64.dll => No File 
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} =>  -> No File 
FirewallRules: [{94DD4718-6EDD-470B-9FAB-75AB9BF940E5}] => (Allow) C:\Users\kelly\AppData\Roaming\Zoom\bin\airhost.exe => No File 
FirewallRules: [{10E673DE-AE4E-4950-AAFF-8E4852EDFAFF}] => (Allow) C:\Users\kelly\AppData\Roaming\Zoom\bin\airhost.exe => No File 
FirewallRules: [{470D84F1-D50E-457E-BB9F-2D33B946FEE9}] => (Allow) C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Outlook_16010.9126.2116.0_x86__8wekyb3d8bbwe\Office16\OUTLOOK.exe => No File 
FirewallRules: [{15895CF5-6866-4C0C-8E38-1BD327B324D2}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe => No File 
FirewallRules: [{3629C735-C153-4B28-BDB2-D51BF9CEF45D}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.103.3208.0_x64__kzf8qxf38zg5c\Skype\Skype.exe => No File 
FirewallRules: [{7891A1E2-10D1-4258-8E8B-86145AD0F24E}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.103.3208.0_x64__kzf8qxf38zg5c\Skype\Skype.exe => No File 
FirewallRules: [{03C8C4ED-9091-4FAD-9C6E-E37289CCE8CD}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.103.3208.0_x64__kzf8qxf38zg5c\Skype\Skype.exe => No File 
FirewallRules: [{5B435606-7BE4-43B0-A98F-8EB1AE024206}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.103.3208.0_x64__kzf8qxf38zg5c\Skype\Skype.exe => No File 
U3 aspnet_state; no ImagePath 
cmd: netsh winsock reset catalog
cmd: netsh int ip reset resetlog.txt
Reg: reg export HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Defaults\FirewallPolicy\FirewallRules C:\Firewall.reg
C:\Firewall.reg
cmd: netsh advfirewall reset
cmd: netsh advfirewall set allprofiles state ON
cmd: bitsadmin /reset /allusers
cmd: ipconfig /flushdns
Removeproxy:
hosts:
cmd: sfc /scannow
cmd: DISM /Online /Cleanup-Image /CheckHealth
Emptytemp:
End::

• Click Fix
• When completed the tool will create a log on the desktop called Fixlog.txt. Please copy and paste the contents of the file in your reply.
• Note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program agree to the request.
• Note: The Emptytemp: command will remove cookies and may result in some websites (like banking) indicating they do not recognize your computer. It may be necessary to receive and apply a verification code. In addition, all temporary files including items in the Recycle Bin will be removed. If you are unsure about emptying temporary files stop and let me know.

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Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

• Chrome Notifications reviewed?
• Fixlog