computer infected with malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mattyj414, Jun 7, 2011.

  1. mattyj414

    mattyj414 Private E-2

    Good evening
    thankfully I stumbled across this forum. I've been having issues with my computer. Luckily I'm able to operate in normal mode. Random sites popping up while in e-mail, google and other various sites. Running avast home free addition anti virus..I've attached logs from Superantispyware and Mbam. Mbam along with my antivirus is constantly blocking outgoing connections listing them as malicious websites. I'm not sure where to go from here but am hopeful I can resolve the issue through communicating with you fine folks. Running XP home edition..I really appreciate any help I can get. Thanks!
    MJ
     

    Attached Files:

    mattyj414, Jun 7, 2011
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You need to finish the rest of the below:

    READ & RUN ME FIRST. Malware Removal Guide


    And then attach the other logs we asked for from ComboFix, RootRepeal, and MGtools.

    Also your MBAM log shows that you took no action. Did you let it fix what it found?
     
    chaslang, Jun 7, 2011
    #2
  3. mattyj414

    mattyj414 Private E-2

    Will do. Thanks for the input. I'm pretty certain I took action in Mbam..I'll go through the proper steps with the malware removal guide as you suggested and report back. Thanks again.
     
    mattyj414, Jun 8, 2011
    #3
  4. mattyj414

    mattyj414 Private E-2

    Update: Got to the point in the guide where it said to run tdsskiller. Attached the log. Everything seems to be running normal at this point. I really appreciate your help and the guide was awesome. Thanks!
     

    Attached Files:

    mattyj414, Jun 8, 2011
    #4
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Unless you complete ALL of the READ & RUN ME, and attach the remaining logs, we cannot tell you the status of your PC. Just because it seems to be running better, does not necessarily mean that all malware has been removed.
     
    chaslang, Jun 8, 2011
    #5
  6. mattyj414

    mattyj414 Private E-2

    In the first step of the overall guide it says:If you are here due to having browser redirection problems, see this first >> Fixing Google Redirection/Hijacking Problems

    I completed all the steps in this section. Here is what it says at the end of this section:

    Step 5 - Do still have redirection problems?

    If you still have problems with redirection after trying all of the above, move on to the below full cleaning procedure and post your logs in the Malware Forum when finished.

    I'm no longer having redirection issues or any other issues. SHould I still move on to the full guide or stop here. I was assuming that I should stop here. Thanks.
     
    mattyj414, Jun 9, 2011
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes you are right about what it stated. What I'm saying is "Do you want to be sure that your clean?" If yes then continue on anyway. If you are happy the things are right now then that's fine too and you can just do the below.




    If you are not having any other malware problems, it is time to do our final steps:
    2. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    3. After doing the above, you should work thru the below link:
     
    chaslang, Jun 10, 2011
    #7
  8. mattyj414

    mattyj414 Private E-2

    Sounds good. Maybe I'll just go ahead and move on with the guide to make sure everything is clean. I've been using Avast free home edition for years. In addition, I always clean with Superantispyware(free version) and CC cleaner. This is the first time something got through that was pretty nasty. Avast has real-time internet monitoring and doesn't slow my system down. Thanks again for the helpful information on this site.
     
    mattyj414, Jun 10, 2011
    #8
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. If you run the rest of the procedure, attach your logs so we can review them.

    Also note that CCleaner is not malware tool. It is a drive cleaner along with a few other tools like registry cleaner ( not recommended to use ) but it is not a malware scanner/cleaner at all.
     
    chaslang, Jun 11, 2011
    #9

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