Computer is severely slow & keeps non responding

Discussion in 'Software' started by FallenStar87, Aug 17, 2012.

  1. FallenStar87

    FallenStar87 Private E-2

    At first I thought it was some type of malware or virus but after posting in the Malware removal section, someone helped me out and said that my PC looked clean and to post in the software section. My computer was working fine for the past few months, I actually just got in up and running about 10 months ago, I had to have several of my parts replaced so basically everything is brand new expect my hard drive which is a little over a year old. My computer lags massively to the point where I can barely use it. Any program I run stops responding and I can to force it closed. I also noticed that when I go onto the internet any page I try to go to will say server not found even thought my internet connection is fine. If i refresh the page several times it will load. I also have noticed the speed at which I burn dvd's has went from 15-20 minutes to almost 2 hours. If anyone can help me I would appreciate it greatly. Thank you!

    Please see link below for the logs that I previously posted:

    http://forums.majorgeeks.com/showthread.php?p=1762731#post1762731

    If any other information is needed let me know.


    (Message I posted in the Malware Removal Section for reference)

    I believe my computer has been infected by some type of malware or virus. Lately, my computer has become severely slow, programs are constantly non responding and I even have noticed that when I go onto the internet, my connection will be perfect but it will say server not found and i have to retry it several times and then it will work. I have always had anti virus software installed and kept up with computer maintenance like running System Mechanic which i purchased. I have followed your Read & Run me first section and have provided the following logs. Any help would be extremely appreciated.
     
  2. satrow

    satrow Major Geek Extraordinaire

    Server not found could be because uTorrent is overloading the connection.

    Can you follow the procedure here and attach the logs and info asked for, also run the hard drive diags from section #6.

    The logs may be too big to attach here, splitting them into 2 zips (autoruns.arn +MSInfo32.nfo in one, the rest in another) is fine.
     
  3. thisisu

    thisisu Malware Consultant

    Code:
    ----a-w               224 2012-08-17 02:57:18  C:\Windows\tasks\AutoKMS.job
    ----a-w               218 2012-08-17 02:56:55  C:\Windows\tasks\AutoKMSDaily.job
    http://img810.imageshack.us/img810/3061/vew.gif Please download Vino's Event Viewer by Vino Rosso to your desktop.
    • Double-click VEW.exe to run.
    • Under Select log to query, select:
      • Application
      • System
    • Under Select type to list, select:
      • Error
      • Warning
    • Click the radio button for Number of events
    • Type 20 in the 1 to 20 box.
    • Now click the Run button
    • When the program is finished, Notepad will open.
    • Close Notepad
    • Browse explorer to find C:\VEW.txt
    • This is where the log saved itself.
    • Attach VEW.txt to your next message. (How to attach items to your post)
     
  4. FallenStar87

    FallenStar87 Private E-2

  5. satrow

    satrow Major Geek Extraordinaire

    Sorry my post wasn't clear, I wanted you to post the attachments back here, it's easier to keep all the info in one place, saves you creating a new login, writing another intro ... ;)
     
  6. satrow

    satrow Major Geek Extraordinaire

    It looks like your issues are, at least partly, down to excessive paging, logging and possibly a controller error (Disk 1 - if disk1 is the external drive, this is really too full to perform well anyway, for decent performance it really needs to have between 15 and 25% free space).

    The major contributor to the excessive paging (when the collection App. was being run) is Windows Defender - as you have ESET installed, I'm not sure that you need Defender running?

    I also see failures from Windows Backup - is it trying to write to the external? Also from the Iolo Service Manager - is that System Mechanic?

    Did you run the hard drive diags yet from the earlier link? How well does the computer perform without the external drive attached?
     
  7. FallenStar87

    FallenStar87 Private E-2

    Satrow,

    Sorry for misunderstanding and posting on the other forum hehe. Were you able to get the two files I provided on the link or do you need me to attach on here instead? Sorry I haven't been on in a few days, my modem stopped working and Comcast just came out today to fix it.

    I do realize my hard drive is a little full, I was thinking of buying another hard drive. I would assume this is something you would agree with right? Currently my only hard drive has about 541gb's free from 1.36tb drive, is that still to full for my computer to function properly? I do have an external drive that was plugged in during testing but I only use to for extra storage of files or pictures. I don't run anything off of it. Is having my external attached all the time a problem, or is there something wrong with my external which is causing problems with my PC?

    As for the backup's I'm not quite sure where it is storing them but I definitely know it's not on the external. I have removed eset and installed Microsoft security essentials. I do have system mechanic, I bought the program back a few months ago. I am going to complete the hard drive tests tomorrow and will get back to you asap. Thanks again for helping me.
     

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