computer keeps shutting down

Discussion in 'Hardware' started by Feminvstr, Jan 25, 2007.

  1. Feminvstr

    Feminvstr Private E-2

    I am helping a friend her computer randomly just shuts down

    HP Pav MX90
    windows XP

    She has ran registry scans
    virus scans
    crap cleaner
    AVG is her virus program
    changed surge protectors


    could this be a memory issue? should she do a memory diagnostic?

    thanks in advance any help you can give me
    Kimberly
     
    Feminvstr, Jan 25, 2007
    #1
  2. eyeblazin

    eyeblazin Private First Class

    Though it could be a memory issue, I would also look at the possibility of overheating especially in the power supply. Have you tried cleaning the inside of the computer?
     
    eyeblazin, Jan 25, 2007
    #2

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