Computer Running Slow & Internet Question

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by TheTick, Jul 25, 2018.

  1. TheTick

    TheTick Corporal

    Hey guys

    My Laptop seems to have started running slow, especially when i have more than 2 pictures open at the same time and closes them at random. Adding to this when i go to type in an website in the search bar of chrome say google it presents as this 'ggle' which it has never done before, the site loads but its strange that it wont bring up the word. I am worried it is Malware, i have lots of sensitive data on the laptop and need to be sure i am clean of any possible threats..

    Specs are:
    AMD a8-6410 2.0 ghz
    8GB Ram
    64 bit OS
    1TB HD
    win 10

    Cheers guys

    Adam
     

    Attached Files:

    TheTick, Jul 25, 2018
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Just junk. Please remove everything found by ADWCleaner.

    The open up RogueKiller and remove these:
    ¤¤¤ Registry : 10 ¤¤¤
    [PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\SlimWare Utilities Inc -> Found
    [PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\SlimWare Utilities, Inc. -> Found
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-2824422809-3832708618-3625189844-1001\Software\SlimWare Utilities Inc -> Found
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-2824422809-3832708618-3625189844-1001\Software\SlimWare Utilities Inc -> Found

    ¤¤¤ Files : 1 ¤¤¤
    [PUP.Gen1][Folder] C:\Users\ABCou\AppData\Local\SlimWare Utilities Inc -> Found

    Reboot and rescan with ADW, MBAM and RogueKiller and attach the new logs.
     
    TimW, Jul 25, 2018
    #2
  3. TheTick

    TheTick Corporal

    Hi

    I ran ADW and that ran fine and i deleted everything..

    Then i Ran rogue and the files that you say to delete arent there for me to delete them.. I will post logs of the scans and a pic of what rogue picked up. I wasnt sure whether to reboot and continue on as i am not sure if it worked properly..
    Cheers

    Adam
     

    Attached Files:

    TheTick, Jul 26, 2018
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. What malware issues are you still having, if any?
     
    TimW, Jul 26, 2018
    #4
  5. TheTick

    TheTick Corporal

    Hey

    Erm the internet is still only bringing up partial web addresses.. Like i used to just be able to type a g into the search bar and the whole google word would come up.. now it just has a gle.co.uk unless i type google it will show that.. Not sure if that is a malware issue though. As for the slow computer it seems to be ok at the minute.

    Thank you

    Adam
     
    TheTick, Jul 26, 2018
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It is not a malware issue as per your logs. You might try resetting your browser back to default status. Otherwise, I suggest you post in the software forum.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Re-enable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
    TimW, Jul 26, 2018
    #6
  7. TheTick

    TheTick Corporal

    Hi tim

    i have complete all the relevant steps to un-install everything.. I shall keep en eye on the spped of my computer through out th week and see if it has improved.. if not i shall post on the other forum..

    Thanks again for all your help :)

    Adam
     
    TheTick, Jul 27, 2018
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Most welcome!! :)
     
    TimW, Jul 27, 2018
    #8

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