Computer running slower than usual

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mquelch, Dec 20, 2014.

  1. mquelch

    mquelch Private E-2

    Hi,

    I've been having some problems with my computer running slower than usual although I haven't installed anything recently in the start-up queue. I ran the usual scans and the computer seems to come back to life for a short time then it gets slower again. This morning I turned of my computer because I was doing some work around it, but I did not disturb it or unplug anything and when I turned on the computer all of my icons disappear from my desktop and there was a message saying Windows group policy was not running. I couldn't even turn off the computer from the power icon, I had to turn off the computer from the physical power button on the computer.

    Please check my logs and let me know if they are clean.

    Thank you.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. I suggest you post in the software forum for further assistance.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  3. mquelch

    mquelch Private E-2

    Ok thanks TimW for your swift reply
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are welcome. ;)
     

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