Connected but Can't view pages

To whomever can help:
My computer (Intel Celeron 4, 1700 MHz) has five partitionshas with two versions of Windows XP Professional SP2 installed, a Chinese version on the Crive and an English version on the D:drive. While I am able to get on the internet when starting up with both the C and D drives, I am unable to view pages with either IE or Mozilla when using the C drive. I know it is online because programs such as Skype and QQ (a Chinese version of IM) both function fine when using the C drive OS. I have run recent versions of Ad-Aware SE, Spybot S&D, and a couple of others to no avail. I have also run HijackThis v.1.98.2 for both OS and listed the results below. At this point, I would like the quickest solution to getting the C: drive capable of viewing internet pages again. All important data is saved on E:, F:, or G: drives.

Thanks.

Logfile of HijackThis v1.98.2
Scan saved at 15:28:05, on 2004-12-11
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\SRVLOAD.EXE
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\user\LOCALS~1\Temp\Rar$EX00.313\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\jccatch.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: BaiduBar - {B580CF65-E151-49C3-B73F-70B13FCA8E86} - C:\WINDOWS\DOWNLO~1\BaiduBar.dll
O3 - Toolbar: µç̨(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: BaiduBar - {B580CF65-E151-49C3-B73F-70B13FCA8E86} - C:\WINDOWS\DOWNLO~1\BaiduBar.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Heroplayer Online - C:\HEROSOFT\Hero3000\MPURLGET.HTM
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: ¨‹Ê¹ÓÃÐý•çÏÂÔØ - C:\Program Files\Tencent\TT\cg_link.htm
O8 - Extra context menu item: ʹÓÃÍø¼Ê¿ì³µÏÂÔØ - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: ʹÓÃÍø¼Ê¿ì³µÏÂÔØÈ«²¿Á´½Ó - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: µ¼³öµ½ Microsoft Excel(&x) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: °ÙÈ-ËÑË÷MP3 - res://C:\WINDOWS\DOWNLO~1\BaiduBar.dll/BAIDUMP3.HTM
O8 - Extra context menu item: °ÙÈ-ËÑË÷Í¼Æ - res://C:\WINDOWS\DOWNLO~1\BaiduBar.dll/BAIDUIMG.HTM
O8 - Extra context menu item: °ÙÈ-ËÑË÷ÐÂÎÅ - res://C:\WINDOWS\DOWNLO~1\BaiduBar.dll/BAIDUNEWS.HTM
O8 - Extra context menu item: °ÙÈ-ËÑË÷¸è´Ê - res://C:\WINDOWS\DOWNLO~1\BaiduBar.dll/BAIDULYRIC.HTM
O8 - Extra context menu item: °ÙÈ-ËÑË÷ÍøÒ³ - res://C:\WINDOWS\DOWNLO~1\BaiduBar.dll/BAIDUSEARCH.HTM
O8 - Extra context menu item: °ÙÈ-ËÑË÷Ìù°É - res://C:\WINDOWS\DOWNLO~1\BaiduBar.dll/BAIDUPOST.HTM
O9 - Extra button: hero player - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\HEROSOFT\Hero3000\MPLAYER.EXE
O9 - Extra 'Tools' menuitem: hero player - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\HEROSOFT\Hero3000\MPLAYER.EXE
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\qq\QQ.exe
O9 - Extra 'Tools' menuitem: ÌÚÑQQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\qq\QQ.exe
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE




Logfile of HijackThis v1.98.2
Scan saved at 2:56:03 PM, on 12/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\sistray.EXE
D:\WINDOWS\system32\RunDll32.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
D:\Program Files\Skype\Phone\Skype.exe
D:\Program Files\Yahoo!\Messenger\ypager.exe
D:\WINDOWS\system32\ctfmon.exe
D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
D:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
D:\Program Files\BigFix\BigFix.exe
D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\PROGRA~1\LAVASOFT\AD-AWA~2\AD-AWARE.EXE
D:\PROGRA~1\MOZILL~1\FIREFOX.EXE
D:\Program Files\Microsoft Office\Office10\WINWORD.EXE
D:\DOCUME~1\user\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [SiS Tray] D:\WINDOWS\system32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] D:\WINDOWS\system32\khooker.exe
O4 - HKLM\..\Run: [SiSUSBRG] D:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] D:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] D:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "D:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: BigFix.lnk = D:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://d:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - D:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - D:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1090901558156
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab

 

Welcome to Major Geeks,

First thing that pops to mind is a firewall/router issue. Good test would be temporarily (temporarily though put it back ASAP) disable any software firewall/router, like Norton or Zone Alarm. Maybe then IE and Mozilla will work and you found the problem. If that doesn't work, and you have a hardware router/firewall, can you still login using your browser? If so, maybe the settings/rules are too aggressively blocking ports?

If that doesn't work, I have this bookmarked http://www.johnsons.co.uk/help/broadband/nowebpage.html It has some other ideas like deleting temp files, re-installing TCP/IP, re-installing IE and some others. (it's a support page for a broadband provider) that may help.