Connected????

Discussion in 'Hardware' started by stevieink, Jul 13, 2011.

  1. stevieink

    stevieink Private E-2

    After cleaning malware(malware forum) my computer shows that i have a connection to the internet but everytime i try to get on the net is says "server not found" like im not connected to the net...yet in the tray i have a excellent signal & shows "connected"...any suggestions would be greatly appreciated...thanks in advance
     
  2. handygal

    handygal First Sergeant

    go to a command prompt and try the following:

    ping 4.2.2.2
    (should get 4 responses)
    ping google.com
    (should get 4 responses)

    ipconfig /all
    (copy and paste results here)
     
  3. stevieink

    stevieink Private E-2

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\MALEAH LOCKHART>ping 4.2.2.2

    Pinging 4.2.2.2 with 32 bytes of data:

    Reply from 4.2.2.2: bytes=32 time=65ms TTL=48
    Reply from 4.2.2.2: bytes=32 time=74ms TTL=48
    Reply from 4.2.2.2: bytes=32 time=62ms TTL=48
    Reply from 4.2.2.2: bytes=32 time=62ms TTL=48

    Ping statistics for 4.2.2.2:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 62ms, Maximum = 74ms, Average = 65ms

    C:\Documents and Settings\MALEAH LOCKHART>ping google.com
    Ping request could not find host google.com. Please check the name and try again
    .

    C:\Documents and Settings\MALEAH LOCKHART>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : D15860BF233240A
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
    ernet NIC
    Physical Address. . . . . . . . . : 00-01-4A-F8-F3-F2

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
    Connection
    Physical Address. . . . . . . . . : 00-16-6F-52-2E-8D
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 212.159.13.49
    212.159.13.50
    Lease Obtained. . . . . . . . . . : Wednesday, July 13, 2011 1:28:16 PM
    Lease Expires . . . . . . . . . . : Thursday, July 14, 2011 4:19:14 AM

    C:\Documents and Settings\MALEAH LOCKHART>



    & thanks 4 the quick response :)
     
  4. handygal

    handygal First Sergeant

    So you have interenet connection but the DNS server for your plusnet isn't translating for you. Do you know how to change your IP settings to put in a different DNS server? If not, I can walk you through it. Try taking out that DNS server and putting in 4.2.2.2 temporarily. It's not the fastest DNS but it is handy for testing.
     
  5. stevieink

    stevieink Private E-2

    Dont know how 2 do that.:confused A "walk-thru" would be great..
     
  6. stevieink

    stevieink Private E-2

    When i went to change the DNS settings i just set it to Automatic & it started working...Thank you again for your help...U guys r GREAT!!!!;)
     

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